Innovating Emergency Response Through Crowdsourcing
Learn how crowdsourcing can help connect the public and innovate emergency responses.
Posts Tagged: digital government
Top Trends to Watch for Government in 2017
If 2016 taught us anything, it is that technology enables communication between government and the people it serves in such a powerful way. From elections and campaigning, to traditional government services, technology is changing the way government operates. Here are a few trends that get me excited about the year to come
Considering CRADAs
Created through the Federal Technology Transfer Act of 1986, Cooperative Research and Development Agreements (CRADAs) have been helping the government benefit from emerging technology for years.
Taking Time to be Thankful
This November has been a doozy. In fact, given the tumultuous election season we have just come through, this November might be more necessary for reflection and gratitude than ever.
Improving the Customer Experience by Storytelling with Maps
As our government continues the journey of open data and citizen engagement, finding meaningful ways to share that data and encourage interaction will only grow in importance. Maps are just one way to improve our citizens’ customer experience.
If You Build It, They Will Come: How Open Data is Changing Government for the Better
When it comes to the idea of open data in government, I am one of its greatest fans. Here are a few of my top reasons open data is the best thing to happen to the government since federal holidays.
Driving A Digital Government Transformation
The private sector has done amazing things in the digital sphere, personalizing customers’ experiences and providing interactive services. However, this has set a high bar for government services.
Can You Engage in 8 Seconds?
In eight governments are attempting to engage, inform and connect with citizens. So it’s not surprising that figuring out how to utilize those eight seconds is imperative for success.
Simple Steps Gov Can Take to Improve the Citizen Experience
The answer to better customer service in the public sector is a simple one, but not easy: “You have to listen, understand, and make connections.”
Cyberthreats and More: A Conversation with FBI CISO Arlette Hart
Arlette Hart is the chief information security officer (CISO) at the Federal Bureau of Investigation. As CISO of the FBI, she has a unique perspective. On the one hand, she is tasked with securing vast amounts of highly sensitive information. On the other, she has the inside track on the emerging cyber-threats, and some ofRead… Read more »