Keeping AGILE from becoming FRAGILE
Here are seven tips for using agile to launch a new digital government process — successfully.
Here are seven tips for using agile to launch a new digital government process — successfully.
In government, digital modernization often overlooks enterprise data management, which results in fragmented ecosystems that limit modernization’s full potential.
Cloud-based technology is a key element of government IT modernization, and a zero-trust cybersecurity approach can help agencies protect it.
Most state and local governments struggle with limited resources. When considering digital transformation, they must weigh both service improvement and cost savings.
Travis County, Texas, is legally required to audit its property tax refunds, but a heavier workload (and no additional resources) made that increasingly difficult — until the auditor’s office implemented a new automated analytics tool, that is. Processing time has plummeted by 91%, among other dramatic achievements.
It feels like everybody’s in the midst of a digital transformation these days. I had the privilege of having a front-row seat to the U.S. Department of Veterans Affairs successful transformation when I was its Chief Technology Officer and have since served as a crisis engineer on many failing digital transformations. Here are five pitfallsRead… Read more »
Constituents have increasingly high expectations, and government agencies are pressed to do more with limited resources. Digital tools, such as artificial intelligence, can transform how government meets public needs and supports agency staff.
Data management has become a critical aspect of operations across the federal government in the digital age. The sheer volume of data generated daily requires efficient and effective management tools. Enter artificial intelligence (AI)-powered automation, a catalyst for enhanced data management and governance in government.
Today, the Office of the CIO (OCIO) is more important than ever, and crafting a strong OCIO strategy is essential for effective governance, team alignment, streamlined operations and enhanced citizen services.
One very impactful way to improve public service delivery is to create tools to help operational staff do their jobs more effectively or efficiently.