In July I presented at the SOCITM Building Perfect Council Websites 11 (BPCW11) in London on the topic of Channel Shift. The presentation was entitled “Is Developing Channels more Important than Promoting Shift?” Although the event was aimed primarily at Local Government, many of the concepts I presented are relevant to both Central and GovernmentRead… Read more »
With increased budget pressures and constraints on our schedules with expanding workloads, finding time to attend a face-to-face event is difficult. Not that there are many face-to-face events anymore: studies show that 60% of US marketers are planning to increase their spend on virtual events while 42% plan to decrease their spend around physical eventsRead… Read more »
The Internet and mobile technology have empowered people to share, express and engage opinions online, creating one of the most powerful environments to enhance democratic ideals. However, this same technology can and has been used by many regimes around the world to spy on, censor and suppress their people. The battle between these two competingRead… Read more »
OK. It’s good to get back into Govloop. I recently spoke at the Smart Government Conference held in Canberra, Australia. I also chaired the first day – tiring, but fun. Not all the conference papers are available just yet, but I want to do is share my account of day 1 of the conference withRead… Read more »
You may have noticed that [acronym] is running a contest for government employees – the [acronym] CAD Awards. In fact, the awards are the first of their kind specifically aimed at the public sector – and I find our timing with this contest a little curious. Through sheer coincidence, Federal Computer Week last week reportedRead… Read more »
Attention CAD designers, managers and drafters! Has digital design changed the business of government in your city, county or agency? Have you put new ideas into practice that you want to share with your government peers? Now’s your chance. The [acronym] Magazine Public Sector CAD Awards is a new innovation contest that challenges the publicRead… Read more »
Agencies that implement an Enterprise Content Management (ECM) system are typically losers-but in a good way! The whole reason to implement an ECM system is to lose the waste while gaining efficiency. Below are five things you can kiss goodbye when your ECM system comes online: Wasting Time: How much time does your current processRead… Read more »
Link to Sun-Times Article Mayor Rahm Emanuel and his administration continue to make great strides in making Chicago the next great digital city. However, as many GovLoopers know: no amount of tech will do us any good for the people across the digital divide. Yesterday, Mayor Emanuel announced a deal with Comcast to provide 330,000Read… Read more »
via flickr.com “NYC Mayor Michael R. Bloomberg and Chief Digital Officer Rachel Sterne today unveiled Road Map for the Digital City – a comprehensive strategy to make New York the nation’s leading digital City.” 16 May. This amazing effort and beautifully structured and designed report sets out examples of what has been done and whereRead… Read more »
Yesterday, New York City released its “Road Map for the Digital City: Achieving New York City’s Digital Future.” For those who missed the announcement, especially those concerned about the digital economy, the future of government and citizen services, the document is definitely worth downloading and scanning. At the heart of the document sits a roadRead… Read more »