Recently, GovLoop’s Christopher Dorobek moderated a panel of government IT experts, hosted by the Association for Federal Information Resources Management (AFFIRM). Parts of the panel discussion around the Federal Information Technology Acquisition Reform Act (FITARA) will be on today’s DorobekINSIDER. Last year, a new law – FITARA – was passed to help government better spendRead… Read more »
Twenty-five years ago Congress passed the Chief Financial Officers (CFO) Act. This act marked the beginning of an era that incorporated necessary positions of oversight; ranging from CFOs to Chief Information Officers (CIOs). But, what do all these acronyms really mean? Have they been successful in helping government function more smoothly? Jim Taylor, Managing DirectorRead… Read more »
Performance reviews are not just report cards. Employees often feel like performance reviews are just a waste of time because they seem to provide little feedback to truly enhance the agency’s mission. Performance reviews can also provide an avenue for communication within the agency. They can provide a way for both employees and leaders toRead… Read more »
Customer experience, or CX, has not always been associated with government, but this year government has taken some big steps towards improving its customer experience image. One of the reasons for the increase in government’s customer service mentality is the mandated cross-agency priority goals. 15 cross-agency priority goals were announced earlier this year with theRead… Read more »
It should come as no surprise that government work (on any level), particularly in the federal sphere, requires complete teamwork. Unfortunately, there are some inherent discrepancies when dealing with rotating political leadership with the approach of a new administration. But there are ways in which executive leadership can improve the system from within after suchRead… Read more »
Let’s just take a step back and imagine a world in which we didn’t have people who forecasted the weather at all. Wouldn’t planning and dressing appropriately for the entire day (or even for different intervals throughout the day) be very difficult? The bottom line here is that forecasting is essentially the best solution weRead… Read more »
Return on Investment, otherwise known as ROI, doesn’t always have to be applied to business. It can be applied to various areas of your life. In fact, ROI can even be applied to your government employees through learning. Investing in your employees by empowering them through effective learning is one of the best decisions youRead… Read more »
The data collected, saved, utilized, and disseminated from the public is an essential part of government’s backbone. But at the same time, the government must be good stewards of the data. It’s their job to secure constituents’ data. But with great data collection comes even greater responsibility. In the 21st century, American citizens are demandingRead… Read more »
Oftentimes we remember all the bad experiences- the mistakes. The bad can obscure the good. But it is critical for employee morale and an agencies’ health to talk about the wins. One of those government cheerleaders is Brian Baker, Industry Chief for the ACT-IAC’s (American Council for Technology and the Industry Advisory Council) Excellence.Gov AwardsRead… Read more »
One way or another problem employees affect everyone. Somehow they continue to slip through the cracks and the government has fallen into this very web. But rest assured, bad governmental employees can be fired and, in some cases, should be. Stewart Liff argues we should even do it more often. Liff, President and CEO ofRead… Read more »