Any fan of crime drama TV shows can tell you that serial murderers tend to have specific modus operandi’s (MO’s, as the detectives refer to them) – meaning they operate systematically, within a pattern. How better to look at patterns and cycles than with data? In fighting crime, using data analytics to examine information onRead… Read more »
Superstores like Target, Walmart, and Costco are hugely popular. You make one stop, and you can get everything on your list – from car tires, to fresh produce, to a sofa, to a pair of sneakers. However, it can be exhausting to wander around and find a particular item, especially when there doesn’t seem toRead… Read more »
Usually, when we hear the word ‘customer’, we think of patrons of for-profit businesses that provide services, ranging from Walmart, to small local coffee shops, all the way to Bain & Co. However, the U.S. government has customers as well – they’re just not often referred to as customers, because they compromise the whole population.Read… Read more »
Some days you sit in meetings, with deadlines looming and emails piling up, and wonder to yourself, why am I even here? It’s great to have a fun, friendly, and social environment at work, but sometimes it can be a time-suck. Oftentimes meetings take up much of our days, detracting from time that could beRead… Read more »
As discussed yesterday in part one of this interview, there is a lot to recommend testing government agencies to glean quantifiable results or grades. Having numerical values to analyze the government’s performance allows for a better understanding of the status quo, and improved decision-making. Deloitte University Press recently authored a report entitled “Accountability Quantified: WhatRead… Read more »
There’s a lot of power in being able to say exactly and numerically just how smart and successful you are. For instance, certain job applications have minimum college GPA requirements. Alternately, who hasn’t been amongst friends when the loaded discussion of SAT scores surfaces? Contentious or not, it’s important tool for professional development (and braggingRead… Read more »
One of the most basic lessons you learn in kindergarten is the value of sharing. It makes you allies on the playground, and keeps you in your teachers’ good graces. But, it also makes the world a friendlier and more efficient place. In government as in kindergarten, sharing is caring. On January 8, 2015, theRead… Read more »
Many of us are antsy to see our futures before they happen. Haven’t we all been tempted to have our palms read or consult a crystal ball reader? In government, thankfully, such adventures are unnecessary, as we have qualified experts who can make predictions for the coming years. William Eggers, Director for Public Sector ResearchRead… Read more »
2020 sounds futuristic and far away, but it’s actually only five years from now. And in government, where things happen fairly slowly, it’s high time we start making our predictions on the status quo of the government just a bit down the road. William Eggers, Director for Public Sector Research at Deloitte, spoke with ChristopherRead… Read more »
Time management is a tough task. Many of us feel that there simply aren’t enough hours in the day. When we have to maintain a healthy work-life balance, it becomes incredibly difficult to make time to grow your professional skills. No one is looking for more things to eat up time in the office, noRead… Read more »