The Service to America Medals are like the Oscars for Federal Employees. Each year the Partnership for Public Service honors feds who do amazing work in seven different catorgories. You can see all the nominees here. All summer long the DorobekINSIDER will be interviewing the finalists. First up is Kenneth Linthicum, the Director of theRead… Read more »
We’ve all heard the refrain about how government needs to be better at customer service. We’ve heard the horror stories from the DMV and IRS filings gone amuck. But David Hebert says in order for government to be a great provider of customer service to the public it first has to have good internal customerRead… Read more »
On GovLoop Insights’ DorobekINSIDER: By now everyone has heard about the situation brewing over at the IRS. But the question now becomes how will this scandal affect future decision making? Insights from UMD Public Policy Dean Don Kettl. Up front: Paul Volcker, the former chairman of the Federal Reserve, is starting a foundation that willRead… Read more »
By now everyone has heard about the situation brewing over at the IRS. But here is a brief refresher: A Treasury Department inspector general criticized IRS management for not providing sufficient oversight for agency workers who evaluate applications for tax-exempt status. The report said that laxity contributed to workers screening for words like “tea party”Read… Read more »
On GovLoop Insights’ DorobekINSIDER: It was the the tweet heard around the country: “CAPTURED!!! The hunt is over. The search is done. The terror is over. And justice has won. Suspect in custody.” Meet the man behind the Twitter field Deputy Daley. Click here for the full recap. The SEVEN stories that impact your lifeRead… Read more »
It was the the tweet heard around the country: “CAPTURED!!! The hunt is over. The search is done. The terror is over. And justice has won. Suspect in custody” The first official announcement that law enforcement agencies had concluded their manhunt for Boston Marathon bombing suspect Dzhokhar Tsarnaev didn’t come at a press conference. ItRead… Read more »
Almost two weeks have passed since the Internal Revenue Service first publicly admitted to singling out conservative groups. What we know: In short, the IRS targeted certain conservative groups seeking tax-exempt status for extra scrutiny at beginning in 2010, according to an inspector general’s report. Lois G. Lerner, the agency official who oversees tax-exempt groups,Read… Read more »
On GovLoop Insights’ DorobekINSIDER: Swift, certain, consistent and proportionate – that is the motto of the new probation program making waves in Hawaii. The program – called H.O.P.E. – has reduced recidivism by 51% and has been recognized by Harvard University’s Ash Center as one of the ‘Top 25 Innovations in Government.” We find outRead… Read more »
Swift, certain, consistent and proportionate – that is the motto of the new probation program making waves in Hawaii. The program – called HOPE – has reduced recidivism by 51% and has been recognized by Harvard University’s Ash Center as one of the ‘Top 25 Innovations in Government.” (See the full list of the TopRead… Read more »
On GovLoop Insights’ DorobekINSIDER: The White House is ushering a new normal when it comes the federal government’s data. The new policy is forcing agencies to make data accessible and open. We go over the new openness plan with the Sunlight’s policy director, John Wonderlich. The SEVEN stories that impact your life President Obama hasRead… Read more »