Delivering Better Services With Complex Tech
New technology helps agencies deliver better customer service and improve their operations. All that advancement, though, comes at a cost: It makes things more complex.
Posts Tagged: Dynatrace
Are State and Local Governments Ready to Hand Monitoring Over to AI?
Digital transformation is no longer the wave of the future — it’s standard practice for many agencies today. The key to transformation in these environments is observability.
User Experience: An Emerging Best Practice
In the past decade, the concept of user experience (UX) in government IT has gained widespread acceptance and moved into the mainstream.
How to Rid Sluggish Application Performance and Unhappy Users
The most efficient way to solve the problems of complexity, visibility and usability is through comprehensive, automated monitoring of applications, infrastructure and cloud resources.
Accelerating Digital Transformation For Lives at Stake
Accessing a website isn’t normally a life-or-death situation. But in November 2018, it was. A massive, destructive wildfire was burning in California, and nearly 300,000 people had to be evacuated.