Want to Make a Deeper Impact? Practice Empathy
When working in industries that serve others, it is important to show sympathy, but showing empathy can take community relationships to another level.
Posts Tagged: empathy
Why Empathetic Leadership Is Necessary
On the recent NextGen online training, Why Empathetic Leadership Is Essential, Allison Wise shared thoughts and tips on empathetic leadership in our current moment.
Our Audience is Unique: Showing Empathy for Internal Stakeholders
Empathy is the secret to success in public projects. Only when you show that you have listened to your stakeholders can you bring them along with you.
Weeds and Wishes
I think the ability to see things from different perspectives will be the hallmark of successful leaders in the new world of work. And, if I’m honest with myself, I often see only my weeds rather than the wishes of others. If you, like me, need to grow in this area, here are some key… Read more »
The Five Y’s of Leadership
In the midst of a global health pandemic, we are seeing many good and some “not-so-good” leadership examples in business, government, and communities. Consider the Five “Y’s.” Ask yourself, who is worthy of your assessed designation as a leader?
Building Empathy to Address Critical Talent Gaps
Building organizational empathy is a strategic element for organizations trying to hire and retain top talent in an increasingly tight labor market.
The Next UX Design Frontier: Enlightened Empathy
Product designers continue to push the frontier of understanding the user. This improves the usability of our systems and solutions. But at what point does it become the responsibility of the designer to drive habits and behaviors that the end user actually wants.
Open Your Mind to Open Innovation
Innovation comes from a marriage of collaboration and empathy. These are traits of organizations that embrace the concept of open innovation.
Why It’s Actually Perfectly Okay to Say “Sorry”
Saying “I’m sorry” isn’t just good manners; it’s a key component of one’s emotional intelligence.
Social Media and Crisis Response
Social media has revolutionized the way people react to crisis situations, especially the way organizations structure their crisis communication plans.