Last week I was in the Philippines on a work trip with a client agency. Having done quite a bit of research on empathy for a blog post last month, I decided to practice some of the tips I uncovered during my time away from the office. It was the perfect opportunity because the clientRead… Read more »
There has been quite a bit of conversation about empathy over the past few years. Studies show its benefits in improving relationships, team dynamics and the social development of our children. At the same time, a body of research reveals that empathy often fails when needed most, like after large scale disasters and with peopleRead… Read more »
I used to be a prison chaplain. I got very familiar with the phrase “snitches get stiches.” Among people doing time, blowing the whistle on someone was the vilest symbol of disloyalty. We see this “keep it in the family” culture in other settings particularly among male athletes. The notion that what happens in theRead… Read more »
“You never really know a man until you understand things from his point of view, until you climb into his skin and walk around in it.” (Lee, 1960) “Undercover Boss” is one of my TV guilty pleasures. The premise of each episode is simple: the head of a large organisation leaves their ivory tower toRead… Read more »
Remember the Empath on Star Trek? It was the name of an episode and a character on the original series. It aired in 1968. Empathy was central to the identity of a mind-reading alien. (She was a sort of super-empath who used her powers to absorb the injuries of others by taking them on herself.Read… Read more »
George Mason University and Arlington Economic Development presented a panel discussion on Empathy in Business. It focused on empathy as an asset and whether this is an element of what makes a leader great. The panel composition: Jonathan Aberman, of Amplifier Ventures as moderator; Carly Florina, former CEO of HP; Dr. Angel Cabrera, president ofRead… Read more »
Some time ago I wrote and presented a paper advocating the need for a Public Service Renaissance. A philosophical kindred spirit recently drew my attention to the work of Matthew Taylor and the RSA. In particular RSA Animate – 21st century enlightenment. Some historical context. The Renaissance saw advances in literature, architecture, humanism, and aRead… Read more »
This blog is an excerpt from Kathleen’s upcoming book Living the Leadership Choice. Join the Leadership Connection community to receive updates and exclusive content. “Whenever you’re in conflict with someone, there is one factor that can make the difference between damaging the relationship and deepening it. That factor is attitude.” – William James One ofRead… Read more »
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