Why We All Need Self-Service and a Good UX
Government users and service providers share the feeling that if we can figure out how to make something simple once, we can do it again, for all types of services. Self-service is a good first step.
Government users and service providers share the feeling that if we can figure out how to make something simple once, we can do it again, for all types of services. Self-service is a good first step.
Employee self-service can help HR professionals respond to staff expectations while contending with tight budgets and remote work.