As federal agencies tighten their belts, they’ll be questioning the value of citizen participation initiatives under the Obama Open Government Initiative. Do they lead to better results or reduced costs? A new report, “A Manager’s Guide to Evaluating Citizen Participation,” by Tina Nabatchi, an assistant professor at the Maxwell School at Syracuse University, is designedRead… Read more »
From the e-DMR listserve: “SUBMISSION DUE DATE: February 1, 2012 SPECIAL ISSUE ON Immigrant Inclusion by E-Participation Guest Editors: Itir Akdogan, Mauri Kaipainen, Sonia Sousa, and Ilona Tikka INTRODUCTION:Immigrant Inclusion by e-Participation (IIeP) is a multi-stakeholder regional project that addresses immigrant communities and public authorities in Estonia, Finland and Sweden. The aims of the projectRead… Read more »
Just got a tweet from the White House about their new launch of their Google+ web presence – http://www.whitehouse.gov/blog/2012/01/20/white-house-joins-google. One feature that is really exciting is the new “Hangout,” a live multi-person video chat with up to ten participants. The President and First Lady often call the White House “The People’s House.” Well, this isRead… Read more »
Report reveals that Health, Business, and Jobs account for one-half of government communication Today, GovDelivery released the 2011 Federal Digital Communications Report, revealing that 2011 was a record year for government communications. The report is available in an infographic and can be seen at http://bit.ly/GD2011infographic. The report, based on data from GovDelivery’s clients representing moreRead… Read more »
Forty years ago, Congress passed a law to make government agencies more accountable and transparent in how they sought advice from industry and the public. It was called the Federal Advisory Committee Act. But over the years, the way the law was implemented led to less citizen involvement and reluctance by agencies from seeking advice.Read… Read more »
CRM, BPM, KM, ECM. These are the abbreviations of new electronic management or “M” models that have emerged with the growth of the Internet. They relate to the management of traditional business practices ranging from customer relations to knowledge to business assets that are now enabled electronically through the Web and complimentary devices. Their useRead… Read more »
As some of you may be aware the #SMEM community made a huge push to get #SMEM into this years top categories for consideration on GovFresh’s Awards for social media engagement. Well, I have some good news. Not only did our efforts get #SMEM as a category this year pay off, #SMEM will have twoRead… Read more »
Have you heard that there is a class focused just on social media use in government agencies (as well as a discussion of e-government in general) that will be held online in January? It is through the University of California in San Diego (UCSD) and will run over 6 weeks from January until the endRead… Read more »
Scott Burns, CEO and co-Founder of GovDelivery, provides insights for how government agencies can leverage the power of social media. Watch the video to hear Scott discuss social media as part of an integrated communications strategy that incorporates email and text messaging/SMS to fight through the “noise.” What do you think? How did your governmentRead… Read more »
Part three in our David Kirkpatrick video series! Did you catch our first and second videos? David Kirkpatrick sits down with GovDelivery to discuss the Facebook Phenomenon and why Facebook now dominates social networking. He also shares his thoughts on how government can leverage the power of Facebook to help improve citizen satisfaction. Watch theRead… Read more »