At a recent roundtable with Genesys and GovLoop, we heard from several experts in the field of automation and artificial intelligence. These leaders, as well as many public servants in the room, shared their experiences with AI and chatbots.
In the day-to-day hustle of any busy organization, there are not as many options to build rapport with your staff. The daily standup is the solution.
Key takeaways are for you to develop a positive and great work ethic that will inspire you to develop yourself and provide excellent customer service.
Setting the goal of having coffee with 50 people forces you to be clear about your goals.
Government encounters can be stressful. Many of us laugh, afterwards, about the ridiculousness that ensued. Applying these songs to your next encounter could lighten up the mood.
How do we better engage government workers? Challenge them.
Government leaders are going to have to adapt moving forward.
Hurricane Harvey is not the first opportunity for social media to play an integral part in emergency communication channels, but it is the most recent and, possibly, most widespread case.
P3s of the future won’t look like P3s of the past. In future, many of the best government employees will be wizards in working with the private sector. Here’s why, plus tips on getting started.
It is kind of interesting that powers-that-be have been preaching the gospel of in-flight exercise on long-haul plane rides to avoid health issues, but only relatively recently has it occurred to us that sitting at a desk for twenty or thirty years might be harmful.