The basis for a majority of city websites is to disburse information to citizens in a timely matter. Though information distribution is the foundation behind implementing a city website, the design can in some cases, have as much impact as the information itself. In Robert Brunner’s book Do You Matter? How Great Design Will MakeRead… Read more »
This post originally appeared on my external blog, “Social Media Strategery.” When someone in the communications industry refers to a “community manager,” they are usually referring to someone that can manage the online relationships for a particular brand, using tools like Facebook, Twitter, and blogs. However, over the last few years, a new Community ManagerRead… Read more »
Since joining AIIM a month ago, I have been blessed to be able to expose my thoughts and tweets to a whole new community. I have noticed since using the #AIIM hashtag, I have been getting more ECM and E2.0 practitioners following me than ever before. My normal self-promotion of ideas and re-sharing of othersRead… Read more »
In today’s GovWin webinar, “To the Cloud!,” a range of experts concurred: Cloud computing is no passing fad. The government agrees: Federal, state and local governments are clamoring for cloud services and guidance. The panel, which included a range of industry experts, discussed cloud computing as a concept, its security implications and what contractors canRead… Read more »
Hello GovLoop Community and welcome to my new blog. (cross posted from the AIIM Communities blog) Career Update: I am happy to announce that on January 18, 2011 I joined AIIM as the Manager of Systems of Engagement division under Jesse Wilkins, Director of Systems of Engagement. This team is a new business area forRead… Read more »
Originally published on 10 Dec 2010 at ECM Gov Blog. The latest WikiLeaks release and subsequent media storm has caused me to think about the role that ECM plays in content security. When all of our records were on paper, they were easily lost, compromised, copied, and destroyed. However, in the digital age, when weRead… Read more »
Sign up to the event here now! Have you ever noticed how hard it is to find the right person in government (or any other organization for that matter!) to help you make your idea a reality. Fix this, tweak that, wouldn’t it be good if… Well Social Innovation Match Making DC will help toRead… Read more »
A colleague and I are having a discussion about the position or title of Director. Is it over saturated or is the title appropriate for the position. The position we are discussiong specifically is for that of a Social Media and Enterprise 2.0 person. They wish it to be called coordinator. This position does notRead… Read more »
“Houston, we have a problem…” While many now consider the determination and ingenuity displayed during the rescue of the Apollo 13 astronauts to be one of NASA’s finest hours, could it have been prevented altogether if NASA had had the benefits of the type of robust internal social network made possible by today’s technology? TheRead… Read more »
Yesterday during the Mashable.com / UN Foundation “Social Good Summit” in New York, I launched something I’ve been working on for a while behind the scenes at Microsoft’s public sector division. It’s a new website (geeks: WordPress running on Windows Server… and eventually Windows Azure cloud) called SECTOR: PUBLIC. (Get it? Like Mission: Impossible? Hey,Read… Read more »