Many customer experience (CX) nerds in the public sector are wondering “What will happen to Biden’s CX Executive Order?” Here’s some context on how CX-related executive orders have played out in the past, and some hypotheses about what lies ahead.
Blanket bans or prohibitions against government agency use of generative AI won’t work. The recent Executive Order on AI takes a much more effective approach to guiding agencies on the proper way to adopt this new technology.
Government officials often talk broadly about improving customer experiences, but the Biden administration has unveiled an executive order (EO) that offers a detailed vision of what that means.
Though not directly funded by any congressional dollars, Biden’s cybersecurity executive order trails a watershed funding surge for government technology.
In the aftermath of major cyberattacks that threatened critical infrastructure and national security, President Biden signed an executive order Wednesday that aims to strengthen cyber defenses through increased information sharing with private industry.
Some government agencies and many others have paused or canceled diversity trainings until they get more clarity on enforcement of the executive order.
What does the new executive order mean for federal hiring and what pros and cons should be considered? We break all that down and more.
OPM’s reorganization continued Thursday when a legislative plan submitted to Congress detailed steps for the long-promised dissolution of the standalone office.
A new cyber executive order signed by President Donald Trump on Thursday makes clear that the heads of government agencies will be held accountable for managing security risks across their organizations.
When Trump was elected president, I wrote my 5 thoughts on the presidency for government employees. I thought I’d do the same with this Executive Order – so here are my nine ideas for agencies to potentially include in their plans.