Where’s all the love between social media and gov? If this relationship were a romance Uncle Sam would still be stuck on the first date. While many government agencies made much needed progress in leveraging social media more effectively in 2013, there’s still a lot of work ahead – especially for small and mid-sized agencies.Read… Read more »
The end of the year means two things: setting unrealistic New Year’s resolutions and endless retrospectives. While we can’t force you to put down the cake and pick up a carrot, we can help you do your job better by highlighting some of the biggest and best innovations to come out of government in theRead… Read more »
Score a victory for free speech on social media. In case you missed it, the U.S. Fourth Circuit Court of Appeals in Richmond recently overturned a lower court decision in a closely watched lawsuit involving First Amendment protections on social media (Bland v. Roberts 12-1671). The suit centered on state employees of a sheriff’s officeRead… Read more »
How much difference does it make to add a picture to a Facebook update? Lots. Or to be more precise 147 per cent. That was the figure when we posted two updates within minutes on a broadly similar subject. The first celebrated a Britain in Bloom win for towns in Walsall Council’s boundaries with aRead… Read more »
Proving once again the awesomeness of Twitter, Facebook bit the bullet on hashtags and rolled them out to some users this week. Rumors of Facebook hashtags began to circulate in March, but now that they’re finally here we will begin to see whether they enhance user experience and functionality on Facebook, or indicate that FacebookRead… Read more »
I get asked regularly for successful examples of using social media, so here’s one. Forty years ago, EPA hired photographers to capture our world, with a special focus on environmental issues. That was the Documerica project. For the past two years, EPA has invited everyone around the world to repeat that effort, sharing photos withRead… Read more »
Back when social media were just getting popular I was a strong supporter for government use especially in times of crisis or emergency. Going “where the people” are seemed a simple justification for why a government agency might want to use Facebook. Facebook is relatively cheap to get started, it provides a standardized platform, itRead… Read more »
Fast Company just published another article discussing how customers are no longer satisfied just with good products and services or low prices – they want collaboration and conversation from brands. In another Fast Company article from January, they state that “brands, marketers believe, ought to start acting less like things and more like people, andRead… Read more »
“Facebook announced a redesigned News Feed–a radical makeover of their core product at the heart of their homepage. The big changes are easy to spot. The feed is now a unified design between desktops and mobiles, its images are bigger, and every bit of information is more personalized at the user’s end,” said Mark Wilson.Read… Read more »
I don’t normally talk about what people make but I found this to be revolutionary. The Valley Transportation Authority in San Jose, CA just posted a opening for an Administrator of Social Media & Electronic Comm with the following payscale. Click here for more information. http://bit.ly/156S96g SALARY: $46.01 – $55.93 Hourly $3,680.46 – $4,474.25 BiweeklyRead… Read more »