How Do You Find Your Purpose?

By answering these four questions, you are on your way to finding what truly is important to you.

Social Media Metrics: Don’t Be a ‘Like’ Counter

I challenge you to look beyond simple metrics and start listening to your audience. Ask them real questions you want real answers to. Often times, you can learn first-hand what people in our communities really do want and need from us.

On the Nature of Styleguides

Styleguides are useful because consistency is the only editorial virtue. There’s nothing foolish about consistency. But styleguides don’t produce plain language that answers users’ needs. They won’t fix everything–they’ll just make publishing a little easier.

FY 2015 Year-End Data Gives Insights to Government IT Needs and Trends

Taking a look at Fiscal Year 2015 (FY15) purchasing trends and activity in different IT areas such as cyber, wireless services, commodities from IT Schedule 70, satellite services, network services and more.

Making Sure Your Training Program is on the Right Path

A solid training evaluation program helps assure your training program is on the right path to providing business results.

How a Small Agency Became a Big Information Provider

As the sole communications staffer at the time, I was bombarded by emails from the field about opportunities for republishing. Then a friend in the web-design field said some magic words that changed everything: database-managed content management systems, or database-driven CMS.

How to Capitalize on the 3 Biggest Trends in Government HR

Decades of advancement in private sector HR technologies are finally bearing fruit in the public realm. However, to get the strongest benefits, you first need to get a handle on what these trends are, and how they can impact your workforce.