Ten percent of conflict is due to a difference in opinion. Ninety percent is due to the wrong tone of voice. So what is the wrong tone of voice? Well, that depends on the history and wiring of both the sender and the recipient.
Tactics for successful negotiations.
In the trenches – in meeting rooms, charrettes, and hallway conversations – is where success is made. In the everyday, in getting projects done and meeting deadlines, dissolving silos on the interpersonal level essential for success.
“We allow our ignorance to prevail upon us and make us think we can survive alone, alone in patches, alone in groups, alone in races, even alone in genders.” – Maya Angelou” Status quo as we know it in civil service work is changing — and FAST. There are increasing performance expectations, an aging population, decliningRead… Read more »
If it were easy there would be no pursuit of principles previously presented. It is of vital importance that in the demanding world of economics, trade, and existence, efforts must occur to ensure a positive, effective result.
If our boredom is something we have the power to change, then what will that change look like? What’s the next step? Turn your boredom into a jumping off point, ready to propel you forward.
Sometimes I get so caught up in my work that it’s really easy to go from one project to the next, without having the time to think about how my previous projects turned out. I’m not referring to the project outcome but more to the process: what did it take for us to get toRead… Read more »
There are many different paths to excellence in government service. The stories of our employees are intriguing and varied. Here is one path that may not be traditional, but has been successful.
For the last seven years The Dallas Morning News (The News) has created a list of the Top 100 Employers in Dallas-Ft. Worth. The companies are large, medium, small, public, private, non-profit, and across all industries. From within each size category they select a Top CEO. Every year, The News solicits workplace nominations, and then employeesRead… Read more »
A Certified Mediator (CM) is similar to a national brand. When you select one you have some surety about the quality, experience and education of the CM. Most states have a mediation association and these professional associations provide credentialing criteria in order to obtain the CM designation.