The tech community has proven to be fast, agile and efficient. And because the majority of the tech industry is fueled by engineers, there may be something government can learn from them.
As leaders moving through tumultuous or challenging times, our instinct is to reassure staff who are worried about uncertainty and potential problems that lie ahead. Although our intentions are good and our inclination is to help, we often want to come to the rescue. An alternative to being a fixer is to simply help our… Read more »
British poet, David Whyte, once noted, “A real conversation always contains an invitation. You are inviting another person to reveal herself or himself to you, to tell you who they are or what they want.”
The credo of “people over process” is probably the cultural Netflix norm most adoptable by government at all levels. It starts with giving people more say in their work, the information they need to make good decisions and candor about group and institutional performance – at all levels of the organization.
When an opportunity is properly seeded and people can see it for themselves, intellectual energy is naturally created. The next step is to focus that energy by providing a challenge in such a way that it creates a huge stretch for a team or organization.
To put a face on it is to make something seem more real or easier to understand or make something human. Let’s honor the people who served our country, paying a price that was either small, big or ultimate.
Government encounters can be stressful. Many of us laugh, afterwards, about the ridiculousness that ensued. Applying these songs to your next encounter could lighten up the mood.
A study from Michigan State University has found that incivility costs an average of $14,000 per employee in lost production and work time. As a result, more and more organizations are developing the “gold standard of workplace safety,” a concept which originated from the health care industr
While most agencies and government offices focus their online communication efforts via Facebook, Twitter, YouTube and Instagram, there is an extremely valuable platform that these offices can take advantage of. It’s the four letter word…B-L-O-G.
Before diving into the CIP pool, consider whether doing the process improvement project makes sense in the big-picture direction your agency wants to head