Digital government is big in Washington. Next year, the White House plans to spend $35 million more on the US Digital Service, $105 million for digital services teams at 25 agencies, and tens of millions more for digital channels throughout the federal government. And that’s just the latest tranche, piled atop hundreds of millions in digitalRead… Read more »
We have all run into the office cliché similar to the saying “if all you use is a hammer everything looks like a nail.” Another way of saying this is that if all you see are nails, anything looks like a hammer. In both cases, the focus of misunderstanding is based on overlooking the particularsRead… Read more »
As revenues rise following the Great Recession, spend them in strategically in key areas instead of just restoring all previous cuts.
You know what a toast is. You know that it should have an intro, body, and conclusion. You know that a toast should leave people with a warm and fuzzy feeling. Can you remember one that WOWed you? Do yourself and your honoree a favor and get your act together! PREPARE for the toast andRead… Read more »
Maintaining a diverse federal workforce and eliminating barriers to equal employment opportunity are not only required practices for federal agencies under the Equal Employment Opportunity Commission’s Management Directive 715, but are also crucial to encouraging a more effective and creative workforce with less internal strife. The private sector is now investing heavily in diversity programsRead… Read more »
As someone who writes stories for a living, I spend a good share of my time reading them. These days, my reading time is mostly spent among news articles and opinion pieces so I can sharpen my skills in technical writing and see how personal and technical writing styles have merged thanks to digital spaces like Medium. Even ifRead… Read more »
Whether this is your first time hearing these tips or this is a refresher for you, conflict management is one of the trickiest areas for people to navigate successfully. Yet, conflict is inevitable and can take a toll on your effectiveness and productivity (not to mention your stress level) if not resolved. I recently attendedRead… Read more »
Career development is an ongoing effort that successful people know how to navigate. Successful career developers have many common traits.
A mentor gave me an interesting challenge a few years ago, one that has stuck with me ever since. She challenged me to take 15 minutes a day to learn something new and to share with her what I learned. I thought what could I possibly learn in 15 minutes? Little did I know, IRead… Read more »
Working for the government is the most rewarding career choice one could have made but can also keep you quite busy with very little down time. Every branch of the government involves customer service, whether it be face to face, or behind the scenes. That would make us the largest customer service agency in America!!! Now with that beingRead… Read more »