Posts Tagged: featured blogger

A Storyteller’s Creative Process

I’m the Digital Storyteller for the Federal Emergency Management Agency (FEMA). It’s a new position that I’m happy to say I’m really enjoying. I’ve gotten to learn so much about digital platforms, content, and subjects within the Agency. Back in January and February, I wrote and published a series on our blog about Community EmergencyRead… Read more »

5 Ways to Get More Out of your Committees

Are you an active participant on a committee or are you waiting to be spoon fed? IE are you contributing to the goal or just creating more work for the person who was assigned to hold the spoon? George, Sally, Henry, Heather, and Mike are all on an employee recognition committee.  Heather works in HRRead… Read more »

Reflections of a Digital Government Customer

Australia is following the UK and the USA’s digital government lead: the citizen experience is rightly being placed front and centre in “a relentless focus on the needs of the user”. The newly released Digital Service Standard & Design Guide now provide the criteria that Australian Government digital services will meet as they embark on… Read more »

It’s Not Me, It’s You: 7 Ways to Break Up with Bad Webinars

I call it Log-In, Check-Out Syndrome. It’s that thing that happens when, about 17 seconds into your virtual event, your attendee engagement gauges plummet but your attendee numbers stay the same. They’re there, but they’re obviously not paying attention. They’re in another window or their screensaver is on; either way, they’re in the virtual room but they’re not reallyRead… Read more »

10 Resources for Free Online Training

Is your agency’s training budget lean this year? Want to brush up on a few skills without having to shell out major bucks on your own? Check out these free resources below – a mix of my personal faves and some I haven’t used personally, but look promising. Then let me know in the commentsRead… Read more »