All of us have challenging public service environments, usually with more ups than downs and, hopefully, with a tolerable level of dramatic episodes. But every so often, we need to sort through some things. If you follow Midwest news, you know that a state elected official recently took his life. This happened in my homeRead… Read more »
Jobs! Training! Jobs! Training! Jobs! I don’t know about you, but those words have remained on front pages, home pages, TV lead stories, and in government press releases, long after the Great Recession (supposedly) ended. And, so much money and resources have been expended in this area, that you might have thought the government effortsRead… Read more »
Now is the time to determine which email metrics you will need to analyze to ensure you’re effectively measuring performance and moving the needle toward your goals. In this post, we’ll identify the top five email metrics to continually track and why they are important.
Full disclosure: I came into work today a little grumpy. It’s Monday and that’s pretty much just the way of the world. But, this Monday is particularly challenging because it’s one of the first days after the start of Daylight Saving Time. My body clock is still off and I’m definitely feeling the effects ofRead… Read more »
So what I did, I reverse engineered my work and figured how to back things off like in a project management schedule and then re-established my own goals to complete actions on a monthly or quarterly basis so I could manage my own workload better.
A wise man once said, “You can only know where you’re going if you know where you’ve been.” This wise man is none other than the esteemed and renowned British Science Historian, James Burke. When I think of this saying, the communications geek in me thinks about the vast journey the communications field has takenRead… Read more »
When most people hear about workplace harassment, it’s likely to be sexual harassment because that’s traditionally been the most common and publicized form. However, harassment is much broader than that of a purely sexual nature. In fact, harassment may take many forms of which not everyone is aware. Under federal laws prohibiting employment discrimination, harassmentRead… Read more »
Communication is important to just about every aspect of my job as a public affairs specialist. I eat it, breathe it and sleep it. Yet, it’s always something I’m constantly fine-tuning. How should I say this? What’s the best way to relay this message? Are we effectively reaching our audience? Wherever I go, I always tryRead… Read more »
Today is going to suck. Barring any pre-existing condition like depression, a pending court appearance or surgery, the overwhelming majority of human beings do not wake up with apathy or negativity as their first thought of the day. Most of us… regardless of socio-economic background, heritage or any other demographical category… most of us start… Read more »
We’ve got a new twist this week, folks. Since I’ve been blogging mostly about accessibility, I wanted to talk with someone who approaches accessibility from a different perspective than a subject matter expert. I met with a designer who works for a federal government agency and has a refreshing outlook on design and accessibility. SheRead… Read more »