Developing a clear picture of the types of email subscribers you have is key to tailoring your messages to address the specific needs of each audience member. This means abandoning the traditional approach that “blasts” the same, long message filled with disparate content to your entire audience on a pre-determined schedule and employing a new… Read more »
We all make mistakes at work. Some are minor — and some are downright cringe-worthy. I made these six mistakes so that you don’t have to. 1. Don’t make waves until you’ve been on the job for at least a year. The time frames here aren’t what’s important, as every job is different, but I’ve learnedRead… Read more »
All employees want great managers, yet not everyone is fortunate enough to enjoy that luxury. But what really makes an awesome manager? Some people say that an inclusive and positive can-do management style is best to promote leadership and productivity. Others argue it’s more effective for a manager to use fear tactics to get resultsRead… Read more »
This is not news so much as awakening. In the deep recesses of my public servant heart I knew…felt…denied that the day of reckoning was here. Yet, it has arrived in the form of “Cities of the 21st Century,” a report published last month by the U.S. Conference of Mayors (USCM) and Zogby Analytics. TheRead… Read more »
Over the course of many decades of governmental work, as well as employment in the private sector and non-profit scene, I have witnessed first-hand and heard, second-hand, of the inherent dangers of saying something that is either unpleasant, reveals corruption, or otherwise is unpopular with the current ‘Powers-That-Be’. All of which leaves someone wondering whetherRead… Read more »
I love the way this video clip portrays some of the communication barriers and group dynamics associated with virtual conferencing. For me, it also calls into question the format of most of our meetings. Virtual meetings often make it easier for more attendees to participate, and as a virtual worker, I get it! But I also haveRead… Read more »
Serendipity is a staple ingredient of creativity and innovation.
Welcome to Super Bowl Monday, everybody! For those of you who hoped Super Bowl shenanigans ended strictly at the stroke of midnight and whatever team/players/coaches you didn’t care for would turn into pumpkins…I’m sorry. You will undoubtedly overhear people discussing every facet of the game, every commercial, and every second of the halftime show allRead… Read more »
You can’t determine conflict outcomes by following any process. But you can own your behavior to give yourself options – and increase the chances of making conflict constructive.
It’s lunch time here at the cubicle farm and I’m distracted while trying to come up with a clever subject for this week’s blog. I have three, seriously three, colleagues sitting near me clearing their throats every 30 seconds or so. Not in time or anything synchronized because that would be very funny. I don’tRead… Read more »