I have recently been involved in looking at some internal digital services in the role of Digital Architect. During this process I have a mental model of the key points that I would expect in any service. These are pretty generic and I would ask them for any new service, or an old one whichRead… Read more »
Emotional intelligence is defined as the ability to monitor one’s own emotions as well as the emotions of others. Being able to detect different emotions and label them appropriately as well as react to them appropriately is what emotional intelligence is all about. I would go a step further to say that emotional intelligence inRead… Read more »
When school ended in May, I switched my workout from 6:00 pm to 6:00 am. For some of you, that may be no big deal, but for me, it’s a big commitment! I’m not a morning person at all. The first few weeks, it was a struggle to get up at 5:10 and drive toRead… Read more »
What is your sense of the culture of your organization? Is it mission-focused, optimistic about succeeding and engaged in tackling difficult issues with an anxiousness to solve them? Or has it become a territorial, negative, bureaucratic enterprise where every opportunity is met with “we could never do that” excuses that roll off the tongues ofRead… Read more »
With few exceptions, I have had stellar colleagues aside whom I am proud to work. I’ve worked with teams to achieve tremendous results and quantifiable impacts based on our decisions, projects or action. Without unseemly boasting here, I have always felt that the taxpayer got more than its fair share from my salary. (Most days).Read… Read more »
The other day I was at the local outdoor market and I walked passed a man impeccably dressed in a white suit and tie, standing on a wooden crate. The man, from his makeshift pulpit, was sermoning passersby on the need to repent their sins given the imminent end of days. While many looked onRead… Read more »
The secret to usability is not brilliant design. Even the most talented designers have difficulty being creative on demand. Artistic talent helps but it is not a requirement. Anyone can create good, usable products. There are a few techniques to help you create good designs. One secret to good design is using iterative processes. YouRead… Read more »
Written with guest blogger Matt Roberts, Informatics Project Manager Inadequate information management leads to incomplete decision-making. Public health and healthcare decision-makers’ eyes routinely glaze over once information technology is mentioned. Return on investment is difficult to pinpoint, and millions of dollars appear to fall into IT black holes as the proposed product often arrives behindRead… Read more »
I suspect that I need to explain both these terms so here goes. Microservices The word Microservices has become popular recently as short hand for a particular approach to online services. The basic idea is simple. It is that when new services are created that they are sliced up into discrete parts that can operateRead… Read more »
Ready for your performance evaluation? Nothing stirs up the stomach like knowing it’s time to find out how you measure up at work. In some organizations, 360 degree evaluations are popular, while many of us receive monthly, quarterly, or yearly evaluations directly from our supervisors. Then there are those impromptu, informal evaluations where a supervisor,Read… Read more »