Does your agency have a knowledge management (KM) strategy? What is your agency doing to protect mission-critical knowledge from walking out of the door when subject matter experts retire or leave? How does your organization encourage corporate knowledge sharing? The biggest challenge I’ve faced with implementing a corporate KM strategy is defining and simplifying itsRead… Read more »
As the Career Director for a Master of Public Policy (MPP) program, I have no shortage of students interested in government work. Despite reports to the contrary, there are young people interested in public service careers who simply cannot find the entry door. A recent brief from the Partnership for Public Service and the NationalRead… Read more »
Has the IT implementation of Obamacare been bad for government innovators? Though most government programs and projects don’t have nearly the same stature, many senior government officials work in fear of being maligned in the Washington Post or other media and make cautious decisions. As stewards of taxpayer resources, senior managers need to be astuteRead… Read more »
The case for the presence of the public sector on social media no longer needs to be made. Social media is where the public is, so social media is where public sector organizations (PSOs) need to be if they are serious about service to the public. This doesn’t mean it’s all smooth sailing for theRead… Read more »
Many of you work in scientifically-oriented agencies. These agencies have many functions, one of which is often scientific research. And yet, while we often hear about innovations made by prominent university professors at top-tier schools, or the latest drug breakthrough from a pharmaceutical company, it is less often that we hear about the achievements ofRead… Read more »
In the spirit of Star Wars Day, which was Sunday, May 4th (as in #Maythe4thbewithYou), I thought it would be fun to delve into a few questions: what is the force? How can it “be with” us as leaders? And what can we do with it? The Force: In Episode IV: A New Hope, Obi-WanRead… Read more »
Do you believe that the involvement of citizens in the management of the government makes government better? Are you willing to do things differently to reach a different segment of the population? One of the leaders I respect the most has often been heard to say that public servants are at their best when theyRead… Read more »
Government agencies partner with local residents to solve community problems, design new projects, coordinate beautification efforts, and keep lines of communication open. As a longtime city employee, I have worked on many community “outreach” or “engagement” projects over the years. One conversation I had with a resident had a profound impact on my work perspective.Read… Read more »
Last month, we put out a call for a new set of community bloggers – and you responded with vigor. Over 50 people from all walks of government and industry life sent in great ideas for posts, about everything from technology challenges in city government to using Twitter to monitor food safety in your city.Read… Read more »
Last week the Office of Personnel Management (OPM) announced the roll out of this year’s government-wide Federal Employee Viewpoint Survey (FEVS). However, did you know that over half of all feds disregarded the FEVS in 2013? That’s a paltry participation rate. Worse yet, some agencies had a shockingly low rate of under 30% of employeesRead… Read more »