Posts Tagged: featured blogger

We Say It’s Lingo, They Say It’s Jargon: Using Plain Language to Connect with Our Customers

Simplifying language while preserving the technical underpinnings of a message can be a challenge — especially when you get pushback from your more technically-minded colleagues. Here are some things to emphasize to make sure plain language stays alive and well at your agency.

How the Sharing of “Knowledge Power” Will Tackle Your Agency’s Problems

Without leadership’s proactive, strategic support and guidance, any tech investment into knowledge-sharing will amount to very little. Fortunately, this needed support is taking hold here within the corridors of the Nation’s Capital.