Without leadership’s proactive, strategic support and guidance, any tech investment into knowledge-sharing will amount to very little. Fortunately, this needed support is taking hold here within the corridors of the Nation’s Capital.
Teamwork. It’s a powerful word that is overused but seldom fully utilized.
In this post, I hope to acclimate you to a few of the resources that are housed at PlainLanguage.gov so that you will learn to integrate the guidance into your own work as well as to navigate the site on your own.
Collaboration is increasingly a model for customer service, product development, and service enhancement.
Web content exists in a real world, not a perfect one. And sometimes good work processes get overruled, lawyers prevail, and deadlines drive actions. In the interests of saving someone else’s sanity, here are my rules of good publishable content
By adopting policies which embrace “people” and tech-enabled practices, managers will see soaring engagement scores – thus boosting productivity, quality of work and retention.
Creating plans that can adapt and evolve based on advancements in technology is one of the biggest challenges facing all government organizations. Here’s how you can do it successfully.
If there’s one thing that will undoubtedly define this year, it will be the Presidential election. And while the world waits with bated breath to see who wins the presidential election in November, government agencies must try to keep their focus on mission success. So how will they achieve that goal?
The time invested training your team and building trust could be the difference between successful or failing operations
Over the past several years, concern about pricing variability among the same or similar items on different schedule contracts led some agencies to publicly question whether they could rely on rates negotiated by GSA.