Customers: Where Usability and Plain Language Intersect
The only way to test if content is usable or plain is to test it. It’s not the writer or editor–or the program manager–who determines whether content is plain or usable; it’s the user.
Posts Tagged: featured blogger
How Mentors Drive Agency Performance
Having a mentor can help guide your employees through any number of professional challenges. But before you jump into the mentorship pool, let’s discuss what a mentor is, where they come from, and what type of results you can expect.
Change to GSA Acquisition Rules Eases Burden on Ordering Agencies
Earlier this month, GSA released its latest refreshes to the Multiple Award Schedules (MAS) solicitations. While these changes to contract clauses and provisions typically impact contractors most, there were several updates in this round that will positively impact government agencies who purchase off the Schedules and other GSA contract vehicles.
Tips for Handling Difficult People: Part 2
Tips on how to rise above the difficulty.
Analyze the Small Data of Training
A solid training evaluation program collects the right small data to assure your training program is on the right path to providing business results.
How to Turn Around a Negative Working Relationship
The first step in turning around a negative working relationship is the awareness and acceptance that a negative working relationship can lead to your own ineffective execution of projects and processes relative to your success.
Let’s Start the Conversation
We are all fighting our own battles, some more public than others. At this moment, I am fighting the urge to retreat into my comfort zone. But it’s actually not so comfortable to be so isolated.
How Analytics is Helping Federal Agencies Avoid Costly Bad Hires
More than ever, there is intense pressure now to derive as much ROI out of recruitment/onboarding/training and development processes as possible. Across the board, the potential for strong ROI begins with the quality of the candidate.
Innovative Funding Ideas
Lack of funds can materialize as barriers which halt innovation and programs. But what if there were another option?
FAQS: The Government Printing Office Style Manual
Writing clearly is hard enough without having to make gut-wrenching decisions about commas, spaces, hyphens, and quotation marks every few seconds. Thankfully, government writers have a sort of uniform code of conduct designed to make all government writing consistent. It’s called the Government Printing Office Style Manual, and it resolves many of the common, everyday… Read more »