A Strong Foundation Builds A Strong Nation
American has a unique and stalwart governmental structure, but how much do you really know about it?
Posts Tagged: Featured Contributor
Rethink, Reinvent, Repeat
Discover how public sector organizations can embrace iterative innovation to tackle evolving challenges. Learn strategies for fostering a culture of reinvention and driving sustainable progress through small, meaningful changes.
Short, Sweet and Significant: Crafting Surveys That People Actually Want to Take
Discover why government survey response rates are plummeting and learn 5 game-changing strategies to create surveys people actually want to take! From avoiding survey overload to respecting anonymity, this article provides practical tips to boost participation and ensure your decisions are backed by solid data. Don’t let poor survey design lead to misguided policies. Click… Read more »
Navigating an Administration Transition
Navigating a presidential transition as a federal supervisor can be more complex because you’re responsible for managing yourself and guiding your staff. The good thing is that agencies have transition plans. Here’s a high-level roadmap to help you and your team stay ready and resilient.
Agentic AI Transforms O&M
Agentic AI is a breakthrough technology that brings true autonomy to artificial intelligence. Unlike conventional AI, which follows fixed algorithms and predefined tasks within static parameters, agentic AI senses its environment, learns from real-time data, and makes independent decisions that align with strategic goals.
Nature’s Remedy: How You Can Combat Burnout and Boost Well-Being
In our modern world, we’re often caught up in the whirlwind of thoughts, plans, and to-do lists. Our minds race from one task to the next, rarely pausing to tune in to the wisdom of our bodies. We become disconnected from the subtle cues and signals that our bodies are constantly sending us – the… Read more »
Addressing Federal Workforce Skill Gaps: AI-Driven Upskilling with Service Management
New AI technology available to the federal government is creating new opportunities for efficiency across agencies. However, many federal employees lack the skills required to manage and innovate with AI tools, creating a skills gap that could challenge the government’s ability to fully utilize AI capabilities to streamline government services. By implementing a centralized AI… Read more »
Do You Know What Makes a Good Question?
Questions are not inherently neutral. They carry context, tone (if spoken), assumptions, and bias. If you’re working with customer (CX) or employee (EX) experience, asking questions is a necessary part of gathering feedback. Without considering the assumptions encoded in your questions, you could be inadvertently contaminating the feedback you’re collecting. Let’s discuss a couple of… Read more »
Who’s Watching AI?
AI is great, but is it inclusive? Here are tips to ensure that AI-generated content reflects diverse, unbiased data.
Why Your Best Ideas Aren’t Always Yours
Your best ideas may not be your own — and that’s a strength. Discover how collaboration and crowdsourcing in public institutions are driving innovative solutions by tapping into diverse perspectives and collective brainpower.