The Promise of Online Dispute Resolution
Technology provides huge opportunities for empowering citizens and expanding access to justice. Courts need to harvest technology in order to stay relevant. ODR is a powerful way to do that.
Posts Tagged: Featured Contributor
Confessions of a Digital Undertaker: The Realities of Innovation in Cities
I’m over government “innovation.” Not because innovation isn’t conceptually important, but because of the term carries a sense of ownership relegated to a chosen few in any given organization.
It’s a Beautiful Day in the Neighborhood
Mister Rogers’ show, theme song and lyrics make me wonder: how we can be better neighbors or community members? What lessons and tips did Mister Rogers teach us on how to be civic-minded, caring and engaging residents?
How to Engage Your Community with User-Generated Content
How are government agencies and organizations using user-generated content to provide an immediate, authentic, and engaging digital experience for citizens?
Looking Back, Looking Forward
While recognizing our shortcomings, the end of the year also offers a time for us to celebrate our successes.
3 Reasons Local Government Should Prepare for Autonomous Vehicles Now
As transportation technology advances, city officials should consider how they can prepare their agencies and citizens.
You’re Not Uniquely Dysfunctional. Neither Is Your DevOps Team
IT professionals sometimes fall back on the belief that they’re uniquely dysfunctional as an excuse not to act. Under the influence of this attitude, your team clearly won’t be able to accomplish anything great.
Using the Gemba Walk and Process in the Public Sector
By adapting the Gemba walk and process for the public sector, government employees will have an opportunity to stand back from their day-to-day tasks to understand processes, be more efficient, and identify wasteful activities.
An Introvert’s Guide to Surviving the Social Office
Being in a social setting can be challenging for introverted people, but here are some ways to get through your next office party.
Planning Your Perfect Year Part 2: The Nuts and Bolts
Yearly planning propels your long-term strategy forward, and helps keep you focused on the end goals so you can avoid the frenzy.