5 Big Misconceptions About Automating Government Services
There are many benefits to automation in government but many concerns that arise as well. Here are five misconceptions about automating government services.
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7 Revealing Contributions to Waste in Government
Waste in government usually means waste in government spending. Audit reports typically show that public expenditure is lost due to corruption, fraud, and waste. But have you considered the role public sector employees play in the misuse of government resources?
The Similarities Between Learning a New Language and Using Data Strategically
Learning a new language is akin to how cities should learn use data as an asset. Here’s how to adopt data as an asset strategy citywide.
Protecting Ourselves from a Passive-Aggressive Co-worker
Protecting ourselves from a passive-aggressive co-worker is to reaffirm that self-preservation is not paranoia. Here are tips to protect yourself.
Email Etiquette in the Age of Brevity
Professionalism is always a priority. Here are important tips for maintaining email etiquette in the age of brevity and 8 second attention spans.
Summer Reading List: Power Up Your People Skills
Your summer reading list can be entertaining and useful. Check out these titles to master communication and people skills.
Leading Government Innovation – Get off the Bench!
Have a great idea but too scared to share it with others? Don’t let that fear hold you back any longer. Get off the bench and be creative!
Hosting Conversations for Social Change
Creating a safe meeting space to have deeply impactful conversations ultimately leading to social change can be challenging. Here’s how you can get through.
Social Media and Crisis Response
Social media has revolutionized the way people react to crisis situations, especially the way organizations structure their crisis communication plans.
Developing a Communications Plan with the Right Digital Tools
Developing a communications plan that leverages digital tools is one way to overcome the challenge of driving citizen participation in government services.