Are you a Laurel or a Yanny? Bridging the Communication Gap
Did you hear “Laurel” or “Yanny?” Science was a clear explanation for the different interpretations of the sound. But communication in is a little trickier.
Posts Tagged: Featured Contributor
3 Steps to Improving Citizen Engagement
What can cities and counties do to improve their user experience? Check out these 3 steps all municipalities should take to improve citizen engagement.
When Should Regulation Be Left Up to Communities?
Is legislation alone enough to make government work the right way? For the most impactful solutions, communities need to get involved at some point.
A New Approach to Pet Overpopulation
Pet overpopulation is expensive. With the right approach, can this problem be framed in a way that saves both lives and money?
NASA Procurement and Ohio Small Businesses
Ohio University provides procurement assistance to support the economic development of the counties surrounding its campus.
Essential Training Tips for the Non-Trainer
How can you ensure your training is effective? Here are five tips for Subject Matter Experts and other non-trainers tasked with instructional development.
The Virtues of Government Service – Number 3: Compassion
Government has a critical role in being compassionate to citizens. But not everyone knows how to practice compassion. Here’s how you can start.
3 Government Orgs that Used Comms to Drive Program Success
Government is using innovative digital tools to deliver better services. But what if citizens don’t know about these new tools? Comms is key.
Social Media and Crisis Response: Anticipate the Reaction
The media is paying more attention to corporate crises. Set the social media tone early so you can steer the ship instead of sinking it.
Avoid a Twitty Day With Lessons Learned From the Air Force and Roseanne Barr
256 characters can do a lot of damage in a tweet. One tarnished Air Force image and another got celebrity fired. What can you learn from these mistakes?