Leadership and Communication in the Hybrid World
In the brave new hybrid world, leaders should engage with their teams to build culture. In-person communications can give you an advantage to help your organization.
In the brave new hybrid world, leaders should engage with their teams to build culture. In-person communications can give you an advantage to help your organization.
As artificial intelligence (AI) becomes increasingly integrated into our lives, it’s vital that AI systems serve all members of society. AI should be inclusive, fair, and without bias.
You can’t have good customer experience (CX) without good employee experience (EX). The VA is applying lessons from its successful CX efforts to improving EX.
The lowest bidder isn’t always the best choice — especially when it comes to government software purchases. Here’s what you could be missing.
Experimenting with multiple wording options to see which one performs better can help you communicate in ways that match how your target audience is thinking.
Experience-as-a-Service (XaaS) helps agencies offload processes so teams can focus on the organizational mission. Here’s some advice on how to make the best choices for a successful transition.
Feedback about your leadership style isn’t always easy to hear, and sometimes it reflects unconscious bias.
Having a group of mentors can help you make the best career decisions. Learn how to develop your own “Board of Directors.”
Streamlining your request-for-proposal response process is an investment in the future success of your business. By following five steps, you can increase your efficiency and response capacity.
A disability-inclusive organizational culture improves the employee experience of the entire workforce, and reasonable accommodations don’t have to be expensive or disruptive. Here are some dos and don’ts to make it work.