10 Ways to Enhance Equity and Accessibility in Identity Verification (Part 2)
Here’s how to implement a robust identity verification system that doesn’t unfairly exclude people from services they deserve.
Here’s how to implement a robust identity verification system that doesn’t unfairly exclude people from services they deserve.
While low-code and no-code tools can provide benefits, agencies should be judicious in how they use them and understand the limitations of what they can provide.
All government agencies have been focusing on return-to-office strategies, attempting to strike a balance between valuable lessons drawn from remote work capabilities during the pandemic and the competing need to maintain strong organizational culture through in-person collaboration.
Today, the Office of the CIO (OCIO) is more important than ever, and crafting a strong OCIO strategy is essential for effective governance, team alignment, streamlined operations and enhanced citizen services.
Using employee personas — models to represent different groups of employees — can help define how various employees impact and support organizational goals, values and needs.
Identity verification is critical to preventing identity theft, but verification strategies shouldn’t keep people from accessing government services they deserve.
Don’t just embrace the suck. Here are a few tips to combat burnout when you’re starting to feel fried.
Contracting Officer’s Representatives are a vital part of the acquisition process. Here are some best practices for the COR role.
Change resilience is the ability to adapt to new circumstances, to bounce back from adversities or setbacks in new environments. Here are strategies to make government employees more change resilient.
For decades, science fiction movies stoked fears that “machines will replace people.” With the rise of artificial intelligence (AI), the fear moved off the screen and into the workplace. The reality is this fear is largely unfounded, but AI is having a tremendous impact on how we work.