Getting a Grip on Your Data Landscape: A Comprehensive Guide
In today’s world, people need to understand their agencies’ data landscapes — including the data sources, quality, integration and security, and the value it brings to the business.
Posts Tagged: Featured Contributor
Why Government Websites Should Be as Intuitive as Visiting a Retail Store
Citizens expect Instant, correct, and trusted answers from government agencies when they look for information on the agencies’ websites. Natural language interfaces fulfill this need.
Three Tips to Improve Employee Engagement AND Customer Experience
Improving employee engagement and customer experience are both key goals for the Biden administration. The success of customer experience depends greatly on efforts to improve employee engagement. Research has shown again and again that happy employees can equal happy customers.
My Favorite Contract Type: Time-and-Materials-Hours (T&M) – Part 1
Federal acquisition rules can be a complicated business. Here’s a primer on what time-and-materials and labor-hours contracts are and why they’re so important.
How to Unleash Your Professional Brand
Your personal brand can help distinguish you in your field and advance your career. Here’s what a personal brand is, and how to harness its power.
GovGPT: How Governments Can Make Use of Generative AI and ChatGPT
ChatGPT and similar tools hold enormous potential to help governments deliver better services. How they are adopted and used will make the difference between success and failure.
Belonging Part 4: How to Operationalize the 6 Signature Traits of Inclusive Leadership to Cultivate a Culture of Belonging at Work
Leaders are responsible for creating an environment where everyone feels that they are respected and heard. Here are the traits to cultivate to become such a leader.
Maps Fuel Funding for Equitable Traffic Safety in Louisville
Maps and GIS analysis helped transportation planners and engineers in Louisville prioritize roadway safety improvement projects by identifying high-risk corridors and vulnerabilities in communities.
Juggling a Complex Project and Overwhelmed?
Complex projects can be stressful, especially if we try to accomplish everything at once. Here are tips for making large tasks manageable and less frustrating.
Navigating the Era of Emerging Technologies: a Roadmap for Government Technology Leaders
New AI technologies are bound to be disruptive, even as they bring new capabilities. Here’s how to plan for them.