Low-Code Helps Citizens Access Critical Government Services on Their Terms
Learn how using low-code to create powerful experiences — particularly around self-service — can increase access to government services and programs.
Posts Tagged: Featured Contributor
Working Remotely and Caregiving
Combining caregiving for a loved one and working remotely creates a unique set of challenges for public-sector employees.
Take the High Ground
Taking the high ground is one of ten leadership lessons that can make anyone an effective leader inside and outside of the workplace.
Middle Management to Executive and the 4 Pillars
The path from middle management to executive was full of hurdles that had to be overcome. The experience ascertained was well worth the journey.
Customer Engagement and Trust in Government: Divergent Paths?
Governments that embrace the customer experience can unleash engagement opportunities that will build trust in our public institutions.
3 Ideas to Help You Refocus and Lead in 2021
Let’s focus on three things you can do to keep your head above water and even rise up as you lead your organization forward.
Why Project Managers Should Adopt “New Year’s Resolutions” More Than Once a Year
A three-point argument in defense of New Year’s Resolutions for experienced and aspiring project managers, especially if they start in February.
Enhancing the Citizen Experience With Quality Data
Where interactions suffer is when the quality of data doesn’t match documentation requirements. Improving the citizen experience can resolve these issues.
5 Things Exceptional Leaders Say
The best leaders are honest, engaged, and courageous, and their words always match their actions. These are the words that come out of their mouths.
Chart Your Own Course
Organizations promote professional development as a bedrock for success, but you still have to chart your own course to get where you want.