9 Tips on Ending Feedback Phobia to Improve Your Workplace
A key to creating this open dialogue between management and employees is preventing feedback phobia on both levels. Here are nine tips on how to do just that.
Posts Tagged: feedback
How to Give Difficult Feedback Constructively
As a manager, giving difficult feedback to an employee can be one of the hardest parts of your job. The conversation can be fraught with peril. If done well, giving tough feedback can help your team member grow – but if done poorly, you risk consequences like straining your relationship, or demoralizing him or her. SometimesRead… Read more »
How to Get Meaningful Feedback from Your Supervisor
For those of you who also want more meaningful feedback during your progress reviews, you might want to try some of these suggestions.
Connecting Through the HUD Switchboard
Switchboard’s mission is to provide HUD’s citizens, stakeholders, and staff with the tools and channels necessary to interact meaningfully with their government in the following ways: By welcoming and encouraging creative ideation to improve HUD’s programs, policies, and operations, and engaging those interested in the process of putting those ideas into action; By creating avenues of feedback for individuals or organizationsRead… Read more »
Fostering a Feedback-Centric Culture
One of my company’s core values is “Inner Voice”. We internalize and implement this value in many ways, but the gist is: ‘Say what you’re really thinking.’ We encourage every single one of our employees, no matter what their title or role is, to speak up and voice their opinions, concerns, questions, reflections, etc. By puttingRead… Read more »
How To: Affecting Change Without Buy-In
You’ve got ideas! You want to change your office/unit/department for the better and know how to do it! You’ve worked it all out! But no one is listening. Or if they listened, things remain at the status-quo. Or if they want do implement change, it’s happening with the efficiency of the Pony Express. Has thisRead… Read more »
Feedback: Are You Doing It Right?
Feedback is not easy for most people. Learning to give it constructively and receive it gracefully are two skills that can make difficult situations much less so. Getting in the habit of asking for feedback is also important. You should be soliciting feedback from your direct reports, or letting them know that you are interestedRead… Read more »
Where’s the Love? The #1 Reason Managers Aren’t Providing You Enough Feedback
How many of you are supervisors who wish you were giving more feedback and recognition to your staffs? How many of you are employees who wish you were getting more feedback and recognition from your boss? Whatever side of the question you fall on, manager and employee engagement through feedback and recognition is an essentialRead… Read more »
Do You Really Want User Feedback? Part 2
I wrote last week about the more automated kinds of feedback so here are some thoughts and ideas on direct user feedback. There are a number of approaches that we have followed so far: Usability testing In March we ran two days of user testing with people who use the NAO website. Many people wouldRead… Read more »
Do You Really Want User Feedback? Part 1
One of the current mantras for government online services is to say that they are customer focused. This is an excellent aspiration and it is becoming a standard protocol to build services around iterative user testing. However once a service is up and running how do we ensure that we are still meeting our userRead… Read more »