As a follow up to my post about Best Focus Groups Guides and Resources, here are some ideas about using icebreakers to get the session started on the right foot and not end up “on the rocks”: ABOUT USING ICEBREAKERS The Art of Icebreakers Excellent document about the use of icebreakers. FAST ICEBREAKER QUESTIONS TheRead… Read more »
Here is my list of the best focus group guides and resources. Knowing how to pitch, plan, facilitate, record and report the results of focus groups can be daunting. Whether you are using a contractor and want to ensure the quality of the research or you have to run a focus group yourself because thereRead… Read more »
Recently, I was talking with Dick about keys to successful results. We identified focus as an important element contributing to superior outcomes. Today was one of those rare balmy January days in Washington, DC, hovering around 60 degrees, so Dick and I headed to a nearby course for a round golf. While returning to ourRead… Read more »
The mixed messages commenting on the state of the economy are confusing at best, and offer little of use for planning and forecasting in the business or government sectors. Conflicting variables affecting budget, scope, and demand add to the complexity. The uncertainty and inertia leads to delays in new initiatives by the decision-makers in organizations.Read… Read more »
By Xin Wen Recently I moved to Vienna, VA and the commute to ASTD suddenly became a time-consuming matter for me. However after a couple of days I found spending two hours per day on the metro is not totally a bad thing—I can read on the road. In fact, metro is now my productivityRead… Read more »
When you think of the stakeholders you serve, how would you describe your connection to them? Empathy, apathy, animosity, appreciation, or something else? We’ve been working on customer / client focus at GovDelivery, and we’ve gone through some healthy exercises that have me on the lookout for how I’m being treated as a citizen andRead… Read more »
My 5-year old this morning didn’t want to put on a dress. I guess she had a different outfit in mind… Perhaps a pair of shorts, or a skirt – but not the sun dress with cherries on it that I handed to her. But that’s not what she told me. Instead, she looked atRead… Read more »