Applying Lessons of Constituent Engagement From Congressional Research
Agencies need clear guidelines and processes to track and respond to constituent communications. But as the types of communication expand, agencies need to innovate.
Posts Tagged: FOIA
Setting the Standard for FOIA Case Management: What to Expect From OIP’s New Business Standards Initiative
The Freedom of Information Act is a vital tool for government transparency. But skyrocketing requests call for a streamlined process.
The Foundation of Open Government: Celebrating the 57th Anniversary of the Freedom of Information Act
The Freedom of Information Act is essential to government transparency and accountability. Its next challenge is adapting to requests for new media.
A House Divided: What Politicized Oversight Means for Gov.’t Employees (and What They Can Do About It) – Part 2
The House of Representatives is launching investigations into a variety of topics, and agencies must be prepared for document and other requests. Here’s how agencies can do that.
Sunshine Week 2023, Part 3: Is FOIA Broken? Yes, But We Can Fix It!
The Freedom of Information Act (FOIA) is a critical component of our democracy…but too many requests have overburdened the system. All is not lost, however.
Sunshine Week 2023, Part 2: What Is FOIA and Why Does It Matter to You?
The Freedom of Information Act is a vital tool for government transparency. Here’s an update on how it works.
Sunshine Week 2023, Part 1: What Does Government Transparency Look Like in 2023?
Sunshine Week, March 12-18, is an annual event honoring the idea that government functions best when it operates in the open. Here’s Part 1 in a series of posts about the state of federal transparency in 2023.
How to Find Data and Handle Records Request Faster
The hunt for legal data doesn’t need to be long or painful. With the right people, processes and technology, agencies be quicker and more efficient.
The Electronic Communication Tools of Today’s Government
The ways millennials and Generation Zers prefer to engage with coworkers or citizens look very different from Generation X and baby boomers’ preferences.
The Evolution of Government Financial Transparency
You’ve probably heard something about the DATA Act, the first U.S. open data law that requires all federal agencies to standardize and publish their spending reports. However, do you know how that Act came about? More importantly, do you know how and when it will be achieved? Below we offer a brief timeline to offerRead… Read more »