Beyond all the hyperbole and speculation, generative artificial intelligence (GenAI) is bringing real change to how government delivers services. In this video interview, Tim Paydos of ServiceNow discusses how agencies can reimagine their existing operations and services.
Incorporating AI into your agency tasks, processes, systems and culture can be difficult. You need a robust understanding of AI use cases, holistic implementation of AI solutions, and skilled human oversight of AI outputs.
Experts agree that generative AI (GenAI) can have a significant impact on how government handles cybersecurity. Here are some of the technology’s potential security benefits.
Outdated systems can stifle innovation and frustrate users. But with machine learning, organizations can streamline their operations and implement a more user-centric approach.
Agencies may struggle to bring AI to life. They may face challenges deciding where to house AI infrastructure and when creating guardrails for safe data usage, including bias removal and data authenticity. Best practices can help implement AI safely, securely and effectively.
Generative AI is revolutionizing software development by enhancing operational efficiency and driving innovation. For agencies, this tech is a strategic asset and also plays a crucial role in modernizing legacy systems.
In 2024, we’ll see more use of generative AI in government, says Beth Noveck. Here are some of the ways.
Whether your agency is eager or hesitant to adopt AI, the technology is here. And you can get started safely.
The emergence of generative AI raises important personnel questions: What skill sets do government agencies need to hire or develop? And how can answer engines remove some technical burdens?
Blanket bans or prohibitions against government agency use of generative AI won’t work. The recent Executive Order on AI takes a much more effective approach to guiding agencies on the proper way to adopt this new technology.