As we all know, despite the increasingly frequent use of social media tools by government agencies, managing this engagement remains challenging for many, especially at state and local levels. Last summer CTG began to explore this topic and what we ended up hearing often from government professionals that we interviewed was that they would reallyRead… Read more »
Article from following link http://www.linkedin.com/news?viewArticle=&articleID=126003690&gid=27818&articleURL=http%3A%2F%2Fc%2Emoreover%2Ecom%2Fclick%2Fhere%2Epl%3Fz2743800238%26z%3D950243899&urlhash=fEmr&trk=news_discuss T-DRIVEN INNOVATION A Billion Brains are Better Than One Interview with Thomas W. Malone March 18, 2010 MIT Sloan’s Thomas W. Malone, author of The Future of Work, on how the smartest companies will use emerging technology to tap the power of collective intelligence PDF BUY ARTICLE & PERMISSIONS “MostRead… Read more »
SeeClickFix is proud to announce its integration with San Francisco and Washington DC’s 311 systems, after the two cities announced their transition to the Open311 API today. The cities’ use of this open source data platform will enable citizens to communicate service requests directly into their cities’ CRMs by reporting issues through one of SeeClickFix’sRead… Read more »
Hi everyone, My name is Alan Huynh and I’m currently researching the factors that best determine the success rate of a local government utilizing social media. The survey can be taken at http://bit.ly/socmediasurvey and would love for everyone to take it. I look forward to sharing my data once I get done with my researchRead… Read more »
As we work on how to use social networking technologies in Gov 2.0, I thought this article from IEEE Transactions on Engineering Management might be of some interest to practitioners. “The Strategic Implications of Web Technologies: A Process Model of How Web Technologies Enhance Organizational Performance” answers two questions: 1) “How do Web technologies supportRead… Read more »
Tucson’s Chantilly Drive had more holes than Chantilly lace. On the SeeClickFix page for the issue, citizens called it a “mine field,” “an obstacle course” and “a wagon trail from the 1800’s.” One neighbor counted 50 holes, some bigger than the hood of a car. It took 3 months and the support of 42 citizensRead… Read more »
Today is deadline day for federal agencies to post their Open Government plans online (and discuss these plans), but there’s another Open Government Directive milestone reached today as well that shouldn’t be overlooked: new guidance from OMB on how social media, transparency and existing policies can mesh together. Read more about the four new OGDRead… Read more »
EPA has posted the EPA Open Government Plan at several locations and in different formats. Additionally, we have started an Open Government Forum and an Open Government Timeline showing EPA’s history of innovations in public outreach, and milestones for the current Open Government process. EPA Open Government Page – http://www.epa.gov/open EPA Open Government Forum –Read… Read more »
There are certainly more and more Government Agencies jumping on the band wagon to follow President Obama’s directive for them to become more collaborative, open, transparent and participatory. But the real question is – what measures are being taken to evaluate the success or failure of all these efforts? I’m writing an article for eContentRead… Read more »
This is a crosspost of http://dotgov.com In my previous post, I offered definitions for Web 2.0 and Gov 2.0. However, the story does not end there. Enter: Web 3.0 and Gov 3.0. Web 3.0, built on the foundations of the Semantic Web, is not much of a replacement of Web 2.0, but, rather, an importantRead… Read more »