Republished from eGovAU. Etiquette is important in every form of social engagement. When Australians meet others for the first time we exchange names, shake hands and make light conversation before getting down to the main topic of conversation. Other cultures have different social etiquette. Many hug or kiss cheeks on first meeting, exchange business cardsRead… Read more »
Republished from eGovAU. Crispin has published a post, Why (Government) Organisations Should be Engaging their Community Online, over at his Online Community Engagement blog providing eleven reasons why government should be engaging its community online. This is a nice piece and I thought I might add a few more that spring to my mind. GlobalRead… Read more »
Republished from eGovAU. Are many heads better than one (or a few)? In the past the answer was often no, because the mechanisms used to collect, collate, rate and assess the suggestions and recommendations of hundred, thousands or millions of people were cumbersome and time-consuming. In fact whilst our society was originally built on theRead… Read more »
Are there any examples of Web 2.0 or Social Networking requirements documents? Inquiring minds want to know. What is a Web 2.0 Requirement? Let me preface this with, I do support and use Web 2.0 solutions. Yes, They built it (GovLoop, Facebook) and I came. So with this stated, there have been post and clearRead… Read more »
from LocalGov20.com – The San Francisco City Attorney’s Office on Friday soft launched an official Twitter account for City Attorney Dennis Herrera. The policy development behind the launch is an example of Government 2.0 collaboration in action. I assisted in the effort, researching and discussing social-media-for-governance pitfalls and promise with media, outreach and IT strategistsRead… Read more »
from localgov20.com – I’ve been doing a lot of research over the past several months about social media for governance. In that time, I’ve seen many efforts to reform government communications – some mediocre, some good, and some great. Using the wide-open Web in a government setting is a scary proposition for most, with theRead… Read more »
In 2005 the Department of Defense established the Defense Acquisition Performance Assessment (DAPA) for the purpose of improving acquisition and procurement in major programs. The Department collected recommendations through narrative, video, documents and images – all through electronic outreach to vendors, department personnel, military colleges, and other stakeholders. The process was highly inclusive and resultedRead… Read more »
Republished from eGovAU. Twitter has emerged as a significant channel for breaking news, announcement and discussions on political, social, environmental and commercial topics. Over the last three years the service has grown to over 25 million users globally, including many senior business, political and entertainment figures. In fact it’s been the fastest growing online channel,Read… Read more »
Republished from eGovAU. I love the work that Matthew Landauer and a small group of non-partisan, patriotic Australians have done to set up OpenAustralia. If you’re not aware of the site, it’s designed to make the discussions on parliamentary floors visible to the public in an easily accessible way. The site also provides information onRead… Read more »
Republished from eGovAU. I’ve been reading a post by James Dellow at his Chieftech blog, Using Twitter as a benchmark for Australian local government use of social media. He compared the 90 out of 468 (approx. 20%) UK councils using Twitter to the 3 out of 677 (less than 1%) Australian councils using the toolRead… Read more »