Newly Emergent Collaborative Governance Practices. Online Collaboration is increasingly being used to address complex resource and ecosystem management issues, and for strategic planning and development. In the context of challenges to traditional government practices, we are seeing generation of a variety of new practices that are based on collaboration, deliberation, and dialogue. In a previousRead… Read more »
The .Gov Task Force has issued the State of the Federal Web report, summarizing its surveys and the national brainstorming effort it sponsored. It’s a terrific report, full of great data and even better analysis. If you care at all about how customer service in the federal government functions (or should function), this is aRead… Read more »
2011 is almost over and, with the promise of new year, it’s time to look back at the year that was. Here on Govloop, the community has already been discussing the issue of the year. So far, the threat of a government shutdown has led the list. A related issue –“austerity” — was the storyRead… Read more »
CRM, BPM, KM, ECM. These are the abbreviations of new electronic management or “M” models that have emerged with the growth of the Internet. They relate to the management of traditional business practices ranging from customer relations to knowledge to business assets that are now enabled electronically through the Web and complimentary devices. Their useRead… Read more »
As some of you may be aware the #SMEM community made a huge push to get #SMEM into this years top categories for consideration on GovFresh’s Awards for social media engagement. Well, I have some good news. Not only did our efforts get #SMEM as a category this year pay off, #SMEM will have twoRead… Read more »
Scott Burns, CEO and co-Founder of GovDelivery, provides insights for how government agencies can leverage the power of social media. Watch the video to hear Scott discuss social media as part of an integrated communications strategy that incorporates email and text messaging/SMS to fight through the “noise.” What do you think? How did your governmentRead… Read more »
Code for America’s Fellowship Program Join us for a Webinar on December 13 Space is limited. Reserve your Webinar seat now at: https://www3.gotomeeting.com/register/483299846 In Code for America’s first year we built more than 40 civic applications to help government provide services more openly and efficiently, and better engage with their constituents. But more importantly CodeRead… Read more »
Agencies Mobile Gov efforts need the right technical expertise to build useful products for the public. Makes sense that agencies might think about training to build some in-house tech expertise. [ht to Sam Bronson] Stanford University–you know that school/high tech incubator on the West Coast–has rolled out a free version of it’s web app developmentRead… Read more »
Web Manager University is Calling for Presentations at our Annual Government Web and New Media Conference May 16-17 in Washington, DC. We’ve a lot of interest for presentation topics, and we’re extending an opportunity to be considered as a potential speaker and tell us about the exciting work you are doing. Submissions must be receivedRead… Read more »
Top virtual industry experts and practitioners will share their knowledge at the Virtual Edge Summit 2012, helping accelerate digital strategy. Experts from Centers for Disease Control & Prevention (CDC), O’Reilly, Intel, Cisco, Microsoft, IBM and others among speakers. Anyone going?