According to a recent article in Fierce Enterprise Communications, the Internal Revenue Service (IRS) is looking to provide support and a helping hand to Americans drowning in a sea of tax laws and paperwork. However, the IRS has limited resources, and obviously can’t be present to help every struggling American. It’s for this reason thatRead… Read more »
I’ve decided to write a series of Frequently Asked Questions (FAQs) posts to address some of the ‘persistent’ questions related to social media and Government 2.0 I get asked. These are questions I have been asked time and time again by various groups around Australia and overseas during presentations and meetings. The first question IRead… Read more »
Government, by necessity and obligation, must understand the competing interests and ideologies of the variety of identity groups that it serves. Put another way, those who are in charge must always have an ear to the ground if they want to remain in charge. That being said, there is no silver bullet in terms ofRead… Read more »
Two online articles, a Twitter exchange, and my own musings in the past few days have centered around the roles that “ordinary” citizens are adopting with the help of sensors and connectivity technology. The two articles that I noticed were Matthew Hall’s “Citizens as a Platform for Civic Improvement” and Robert Krulwich’s “The Three LittleRead… Read more »
This video highlights some favorite YouTube channels focused on government innovation. “GovGirl” Kristy from http://GovGirl.com covers Gov2 TV hosted by Walter Schwabe, GovFreshTV by Luke Fretwell, AshInstitute by the Harvard Kennedy School and the GovInnovator channel by Andy Feldman. Videos posted on these channels are helpful for both government employees and citizens! Watch Kristy’s video:Read… Read more »
Recently the New York City Council passed what some open government advocates see as a “landmark” bill to increase government transparency and citizen access to machine readable data sets. While this legislation is definitely a welcomed triumph for the Gov 2.0 movement and a positive example for “closed” or “inert governments everywhere, should transparency legislationRead… Read more »
This announcement from the rom the eRulemaking Program Management Office comes from NCDD sustaining member Alexander Moll, Communication Specialist at the Environmental Protection Agency – eRulemaking Branch… WASHINGTON – In recent months, the eRulemaking Program, a Fed-wide E-Gov and Open Gov initiative, which manages Regulations.gov has met with various groups and organizations to discuss waysRead… Read more »
Web Manager University, the federal government’s training program for web, new media, and citizen engagement managed by GSA, has changed its name to DigitalGov University (DGU). We changed our name to reflect the growing demand to help agencies serve customers through digital media and citizen engagement. Our broad curriculum includes training in social media, citizenRead… Read more »
As an engagement strategist still recovering from chronic burnout as a result of my organizing efforts for the Boston Police Department and Neighbors for Neighbors (facilitating 250+ meetings a year for many years), I avoid spending entire Saturday afternoons at civic events like the plague. To my surprise, something extraordinary happened yesterday. I ended upRead… Read more »
For those of you that haven’t noticed, we’ve been busy across the pond: How did it come to this, that the government has one of the most exciting start-ups in the UK?! — Rev Dan Catt (@revdancatt) January 31, 2012 Last night saw the release of the beta version of .GOV.UK which as Francis Maude,Read… Read more »