Two weeks ago the 4th annual Local Government Web Network Conference was held and it was good. Organised by Reem Abdelatey of the Local Government and Shires Associations, the conference is Australias only grass roots event with a focus on Local Government use of the internet. All in all it was an excellent couple ofRead… Read more »
I’ve been watching the Hurricane bear down the East Coast and been following what various agencies are using for technology. Was trying to put together what each agency should need for communications in disaster 1) Web & capacity- NYC.gov went down for a little while yesterday and people were quite upset. Show’s the need forRead… Read more »
The Customer Service series is supported by RightNow Technologies. To learn more on how to use cloud technology to improve customer service, visit the RightNow resource center today. Check out the GovLoop/RightNow Customer Service Hub to get smart on how to be awesome at customer service ——– Yesterday GovLoop held our 1st GovLoop Symposium (inRead… Read more »
The new version of GovConTrack was just approved for the app store! I’ll be updating the website tonight: www.saygoodnight.com/govcontrack The big new feature is the ability to query USASpending.gov, for both detail searches and summary searches with graph & top 10 data. Of course you can also search FPDS-NG as well. For looking up governmentRead… Read more »
Looks like it’s my turn in the barrel for another webinar about how govs can save money and increase efficiency by using modern technology. I have to admit that I am a bit keyed up about the direction technology is heading and now is the time to take advantage of the opportunities. Too often govsRead… Read more »
Pretty fascinating refresh of energy.gov today. Some initial thoughts: -I’ve never seen the normal header not be the top most part of a gov’t website. Pretty innovative -What is even cooler is when you scroll down, the actual normal looking header becomes the header and stays there. pretty slick. -Love the interactive maps/data for topicsRead… Read more »
One more week and it’s SharePoint Saturday The Conference in DC (SPSTCDC)! If you haven’t heard, SPSTCDC is a 3-day, community-driven, educational event filled with over 280 sessions from over 190 speakers that are world renowned SharePoint experts and executives covering a wide range of technical and business SharePoint topics. In case you’re not familiarRead… Read more »
Quick thoughts on tonight’s discussion: There are the politicians and there is the government. There is a distinct separation. Government social media accounts should promote and support services. The politician accounts should be used to support the special initiatives and agendas. Government and services are continuous. Initiatives and agendas have (or should have) a clearRead… Read more »
With your help, we’ve discovered the case for Mobile Gov and discussed ten challenges to agencies trying to use mobile technologies to achieve their missions and better serve the American public. Our next step is to gather the smart minds of people in government, industry, nonprofits, academia and the general public to Design Mobile Gov.Read… Read more »
The Customer Service series is supported by RightNow Technologies. To learn more on how to use cloud technology to improve customer service, visit the RightNow resource center today. Check out the GovLoop/RightNow Customer Service Hub to get smart on how to be awesome at customer service ————————— The great part about the topic of customerRead… Read more »