This week I had the chance to sit in a webinar, The Rise of Social Government, which was presented by the Fels Institute and sponsored by GovDelivery. The webinar previewed a report that will be released shortly on how local governments are using social media. I thought it was a fascinating discussion; the slides andRead… Read more »
I just watched a video from GovDelivery client Ann Marie Felicio, Public Affairs Specialist at Tricare. Ann Marie explains some of the benefits of GovDelivery and their products and services. There are a lot of interesting take-aways from the video, and it is interesting to consider how technology is helping to leverage efficiencies how agenciesRead… Read more »
One of GovDelivery’s Client Success Consultants, Bandar El-Eita recently came up with a helpful metaphor on email (or as GovDelivery calls them, bulletins) sending best practices. His thinking is that the process of encouraging a new citizen to sign up and read your bulletins is akin to the process of dating. That is, when aRead… Read more »
This week I sat in a webinar hosted by GovDelivery that featured “GovGirl” Kristy Fifelski. The title of the presentation was “You’re on Social Media…Now What?” Kristy walked through great examples and provided a handful of interesting case studies of social media from the state, local and federal level. You can listen to an archivedRead… Read more »
As we’ve seen, social media is an amazing tool for any organization, but sometimes it’s difficult to know what to do with it. When thinking about social media, ask yourself these three questions: Do I know what my peers in local government are doing to streamline communications? Am I utilizing social media to reach moreRead… Read more »
During the final session of the online communities 101course we tackled the one question that every online community manager wants answered: What is the magic formula to motivating your members so that they engage with and create content. Govloop’s Engagement Strategist, Lauren Modeen (@exilauren); and GovDelivery’s Director of Engagement Services, Joseph Porcelli (@josephporcelli), discussed howRead… Read more »
A new report by GovDelivery, the 2011 Federal Digital Communications Report, highlights communication trends from over 500 government organizations and half of all federal agencies that are using GovDelivery Digital Communication Management. In honor of 2011, GovDelivery listed out a “Top 11” series in a variety of different categories. You can download the report here,Read… Read more »
GovDelivery released an infographic report revealing the Top 11 keywords/subjects of government communications State & Local government organizations that saw their content shared the most across email and social media fastest-growing topics that the public signed up to receive actual messages that the public shared through email and social media Below is just a snapshotRead… Read more »
Report reveals that Health, Business, and Jobs account for one-half of government communication Today, GovDelivery released the 2011 Federal Digital Communications Report, revealing that 2011 was a record year for government communications. The report is available in an infographic and can be seen at http://bit.ly/GD2011infographic. The report, based on data from GovDelivery’s clients representing moreRead… Read more »
GovDelivery is hosting a webinar with Kitsap County on December 1, 2011 at 1 pm CST. Attend this webinar to learn how Kitsap County is achieving digital communications excellence with several initiatives, including KENS – short for Kitsap County Electronic Notification System. Hear Douglas Bear, Kitsap County’s Public Communications Manager, discuss their digital communications strategies,Read… Read more »