In the Wake of Shock: Facing Life-Altering Change With Agency
Change can feel deeply personal and destabilizing. But reframing your response from “Why me?” to “How can I…?” can help you rebuild your sense of purpose and control.
Posts Tagged: government
Strategic Priorities for Agencies to Achieve Cost Effective AI
The high costs associated with implementing advanced AI technology are often a significant barrier for agencies looking to adopt such tools. But certain cost-effective strategies — including upskilling, shared AI resources, and efficient tools — can help agencies dramatically reduce development costs.
What Will Happen to the CX Executive Order in the New Administration?
Many customer experience (CX) nerds in the public sector are wondering “What will happen to Biden’s CX Executive Order?” Here’s some context on how CX-related executive orders have played out in the past, and some hypotheses about what lies ahead.
A Strong Foundation Builds A Strong Nation
American has a unique and stalwart governmental structure, but how much do you really know about it?
Addressing Federal Workforce Skill Gaps: AI-Driven Upskilling with Service Management
New AI technology available to the federal government is creating new opportunities for efficiency across agencies. However, many federal employees lack the skills required to manage and innovate with AI tools, creating a skills gap that could challenge the government’s ability to fully utilize AI capabilities to streamline government services. By implementing a centralized AI… Read more »
The Power of Pausing
When was the last time you truly hit pause? Take the time to step back and reevaluate as we approach 2025.
How AI Could Drive Policy Changes Across U.S. Federal Agencies
Adopting AI will enhance operational efficiency and public service. But it will require significant policy changes across U.S. federal agencies to ensure it’s responsibly and ethically implemented.
Preparing Federal Agency Infrastructure for AI Using a 3-Year Strategic Plan
How should federal agencies plan for AI technology? To fully harness the power of AI, federal agencies should create a clear AI roadmap outlining their goals, timelines, and key milestones. This roadmap should be flexible, allowing for adjustments as new technologies emerge and federal priorities shift.
Is Your Agency Future-Proof?
Curious about how your agency can stay ahead in a rapidly changing world? Check out these fresh ideas on how to future-proof your organization.
The Impact of Robotic Process Automation
Robotic process automation (RPA) can be a transformative tool in government operations. Take a look at some best practices for agencies deploying RPA.