What Can Government Learn from Pizza Delivery?
What can government agencies learn from pizza delivery? Data-driven decision-making, streamlined operations, and a focus on CX.
What can government agencies learn from pizza delivery? Data-driven decision-making, streamlined operations, and a focus on CX.
Filing your taxes doesn’t need to be complicated. The IRS’ Direct File pilot program — building on decades of bipartisan support for such an approach — streamlines the filing process, saving Americans and the government significant time and expense.
AI is transforming government operations by simplifying complex processes, enhancing decision-making, and improving service delivery, making public services more efficient and responsive to citizens’ needs.
Learn how to optimize government operations using strategic process improvements that lead to superior results.
Granicus’ annual Digital Government Awards honor agencies that have transformed civic engagement, service delivery and government efficiency and effectiveness
How do you deliver modern and user-friendly digital content and services when anchored by years of acquired habit and vintage infrastructure?
It’s the ultimate catch-22. With limited time in the work day and an ever-growing stack of projects and assignments, how much time do government agencies really have to put into energizing their employees. Considering the gap between worker satisfaction in the private sector versus the public sector has nearly tripled since 2010, it is aRead… Read more »