Posts Tagged: government

How to Keep Your Government Proposals Customer-Focused – Lessons from a 5-year Old

My 5-year old this morning didn’t want to put on a dress. I guess she had a different outfit in mind… Perhaps a pair of shorts, or a skirt – but not the sun dress with cherries on it that I handed to her. But that’s not what she told me. Instead, she looked atRead… Read more »

OGI Conference – Internal Customer Engagement

As many of you know, I was asked by the folks at GovLoop and 1105 to moderate a session at the OGI conference earlier this week. I hope that you guys appreciate it if I share the results of that session with the rest of the GovLoop community who wasn’t able to make it toRead… Read more »

Citizens ‘wish list’ and frustrations with local government websites (Part 1)

This user insight comes from the user research conducted for London Borough of Camden in the UK. You can visit the website redesign project development site here. View full post here. Over the past few months, I’ve been getting myself acquainted with my new Job at Camden Council and learning the ropes. I’ve been broughtRead… Read more »

Cloud Computing and Virtualization Aren’t What you Think

Today I had the opportunity to listen to a discussion about cloud computing and virtualization of IT services: “The Future of Enterprise IT Architecture” with representatives from Cisco, VMware, and Barquin. Now most non-IT government workers, like myself, probably would think, “Why in the world would you subject yourself to something like that?” But fortunatelyRead… Read more »

Meet the Gov Mascot: #10 – Uncle Sam

It’s Public Service Recognition Week (PSRW) this week and GovLoop is teaming up with the Partnership for Public Service to promote PSRW by running a special series called “Meet the Government Mascot.” Each day we’ve been introducing you to a new mascot, then we’ll run a contest on May 6-8 where you can vote forRead… Read more »

How to Be Open and Agile – Notes from OGI – Cory Ondrejka

So I’m here at Open Gov and Innovations and just heard the keynote Cory Ondrejka talk about Open and Agile. Here’s my notes:-It’s hard to be fearless-Hard to lead fearlessly-Get others to follow your examples-How can we keep up in an accelerated world-People predict linear growth, but reality is discontinuous -Usually less short term changeRead… Read more »

Meet the Gov Mascot: #9 – Woodsy Owl

It’s Public Service Recognition Week (PSRW) this week and GovLoop is teaming up with the Partnership for Public Service to promote PSRW by running a special series called “Meet the Government Mascot.” Each day we’ve been introducing you to a new mascot, then we’ll run a contest on May 6-8 where you can vote forRead… Read more »

Meet the Gov Mascot: #8 – Thermy the Thermometer

It’s Public Service Recognition Week (PSRW) and GovLoop is teaming up with the Partnership for Public Service to promote PSRW by running a special series called “Meet the Government Mascot.” Each day we’ve been introducing you to a new mascot, then we’ll run a contest on May 6-8 where you can vote for your favorite.Read… Read more »