In the UK a Power of Information Taskforce has been looking at the use of web 2.0 technologies for public service purposes. I am providing part of the secretariat to the Taskforce. Yesterday we published a detailed report, in a form which encourages others to comment, and a set of recommendations. The report is availableRead… Read more »
Just in case you haven’t seen this presentation from a Bev Godwin, Director, USA.gov & Web Best Practices, Office of Citizen Services, U.S. General Services Administration on Government and Social Media (from March 2008), I wanted to forward along: http://www.usa.gov/webcontent/documents/Government_and_Social_Media.pdf It has some good examples of how social media is being used in U.S. GovernmentRead… Read more »
I write a personal blog with the goal of advancing Government 2.0 ideals and adoption. A post this week, “Nickname? Lose It,” generated a lot of discussion. You can read and comment on it here. The GovLoop audience is much broader than the folks my blog reaches on its own. And if you haven’t checkedRead… Read more »
adrielhampton.com – Seems that one of the perfect uses of social media and Web 2.0-style collaboration in local government is in economic development. I’ve very interested in your thoughts, from regulatory issues to customer growth, how can Government 2.0 help small and emerging businesses do better? Locally, I’m working with social media friends to putRead… Read more »
Microsoft State and Local has launched a viral video campaign that is worthy of noting. The point of the campaign is to have state and local government IT employees upload creative video testimonials about how they used technology to help save money and further the mission of their agency — isn’t that what it’s allRead… Read more »
This is a response to a request for help posted in a discussion forum over in the Gov’t 2.0 Club group. If you would’ve commented on this, please do it over there so we can keep the good ideas in one place. Hi Amanda. Have you heard of the “social media release”? The concept isRead… Read more »
I was reading this article on CRMdestination.com since the title caught my attention (http://www.destinationcrm.com/Articles/CRM-News/Daily-News/When-Will-We-See-CustomerService.Gov-52384.aspx) and realized my company was referenced…in case it interested anyone, here is the link to access the white paper mentioned in the article: http://www.accenture.com/Global/Research_and_Insights/By_Industry/Government_and_Public_Service/2008LCSROutcomes.htm
Hi all, I think we’re making slow but sure progress on the two-way website. Web committee is reconstituted and engaged in vigorous debate and folks are doing what they can to update their sections. Web design and the web template is an issue with 14 Departments. Territory issues are also opportunities in our website update.Read… Read more »
From thegovgurus.com: THE BASICS OF BOOSTING YOUR SALARY OFFER By Lily Whiteman, author of How to Land a Top-Paying Federal Job and Federal Times Columnist So you’ve received an offer for a federal job. This means that you probably beat out dozens, or perhaps even hundreds, of competitors to rank as the hiring agency’s numberRead… Read more »
What is a blog, and how does it fit into Web/Gov 2.0? Because with the most basic use of the technology, a blog isn’t much different at all from a traditional Web site, and those have been around for a long, long time (OK, if that offends, the fact you’re reading shows you’re young atRead… Read more »