Posts Tagged: government

“Bureaucracy” – Iron Cage to Social Network

I hate word “bureaucracy” because it degrades public sector workers at all levels. For many reasons, countless pejorative metaphors, theories, and political actions about public sector workers have decorated the iron cage. Public sector staff can weave webs supporting real collaboration, see contacts outside the hierarchy and rules; they seek out connections with people who… Read more »

10 Steps to Creating a Mentoring Story with a Fairy Tale Ending

Just like a good fairy tale, a mentoring relationship should have a happy ending. Each mentoring relationship is different and has its own dynamics. Nevertheless, there are certain things you should think about when you are starting a relationship with a mentor. Just like any other relationship, these partnerships require love and caring to growRead… Read more »

Reflections of a Digital Government Customer

Australia is following the UK and the USA’s digital government lead: the citizen experience is rightly being placed front and centre in “a relentless focus on the needs of the user”. The newly released Digital Service Standard & Design Guide now provide the criteria that Australian Government digital services will meet as they embark on… Read more »

Government Managers as Risk-Takers? Not So Much

Wunderkind Facebook CEO Mark Zuckerberg talks about risk taking: “The biggest risk is not taking any risk. In a world that’s changing really quickly, the only strategy that is guaranteed to fail is not taking risks.[1]” And yet a recent government-industry conference[2] included a discussion on the question of whether federal leaders will take onRead… Read more »